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Customer Service Advisor

Employer
Whirlpool
Location
Cambridgeshire, Peterborough
Salary
Up to £9.04 per hour
Closing date
26 Jan 2022

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Job Details

Manpower have the pleasure of recruiting for Customer Service Advisors to work on behalf of our well-established, globally recognised client. Successful candidates will be employed on a temporary basis for the first 6 weeks and will transition over to a permanent contract at the start of the 7th week. The only thing that will prevent this transition is attendance, punctuality or conduct.

The role will be taking inbound calls from customers, giving advice and dealing with queries across multiple brands. Passing relevant information onto a follow up team or arranging service bookings for the customer.

Experience in customer service is preferred but not essential as full training will be provided however you should have the following skills and attributes:

  • Knowledge of IT systems
  • Proficient at Microsoft office programmes
  • Confident telephone manner
  • Competent written communication skills

You will work 37 hours per week on a 4 week rolling ROTA, Monday - Friday between the hours of 08:00 - 18:00 ie: 8am-4pm, 8:30-4:30pm, 9am-5pm, 10am-6pm Working 1 in every 4 Saturdays between the hours of 08:30 - 16:30 and 1 in every 4 Sundays between the hours of 09:30 - 15:30. There will be opportunity to work overtime daily, OT is paid at time and 1/3.

  • Central location with great public transport links
  • Free on-site parking
  • Onsite canteen and kitchen facilities
  • Weekly pay, every Friday!

For successful applicants the start date will be 10th January. The first 2 weeks will be your training period. Any pre-booked holidays after your 2-week training will be granted.

There are a plethora or opportunities to grow and progress within this Global powerhouse and whether this is a move to kick start your customer service career, you are seeking a change in direction to your current career path or simply to be part of something bigger.... there are a multitude of options for you!

Manpower also provides our My Path scheme for all successful candidates which will support you in the next stages of your career whether this be leadership skills, sales skills or if you are looking to build upon existing experience alongside all on site training.

We have interviews available this week!

Apply below or contact Anna on 07484011794 for more information

Company

For more than 100 years, Whirlpool has been delivering value, one moment at a time. 
 
They’re the number one major appliance manufacturer in the world, achieving approximately $21 billion in sales every year. More than 97,000 people work for Whirlpool, and they currently have 70 manufacturing and technology research centres. Their brands, including Whirlpool, KitchenAid, Maytag, Consul, Brastemp, Amana, Bauknecht, Jenn-Air and Indesit, are present in nearly every country around the world.

Take a look below at the roles we are currently recruiting for, to support Whirlpools retrofit program.

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