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Warranty Administrator

BMW Group Retail Careers
Highly Competitive
Closing date
15 Jan 2022

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Job Type
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Job Details

Chandlers Worthing is looking for a Warranty Administrator.

Your role

A large part of the Warranty Administrator position involves:
  • Preparing all warranty claims for submission to manufacturer for payment
  • Check and clear weekly statements and query any overdue claim not paid or any discrepancy in payment.
  • Ensuring all documentation falls in line with manufacturer guidelines.
  • Preparing invoices and warranty claims accurately in accordance with manufacturer and departmental standards with regard to claim deals and administration of open time, clockings and job card write-ups.
  • Ensuring repair order documentation is fully and correctly completed and follow warranty and all other admin systems as defined by departmental systems and procedures completing regular and documented self-auditing.
  • Ensuring all policy claims are quickly dealt with and the customer reimbursements are correct.
  • Maintaining high standards of control over displaced material returned to manufacturer
  • Accurately reconciling warranty credits and correctly administer discrepancies and short-falls / rejected claims.

Your profile

The successful candidate for our Warranty Administrator vacancy will have proven experience in a similar role and proven customer service skills.

We expect our new Warranty Administrator to demonstrate some skills that will prove very beneficial in the position, including:
  • Customer awareness.
  • Ability to work to deadlines and targets.
  • Strong teamwork skills.
  • Confident and professional communication skills.
  • Full driving license.


Your hard work will be rewarded with a pension scheme, bonus scheme and access to training courses at the BMW Training Academy.


When it comes to careers, nothing feels quite like working in BMW Group Retail. As the most forward-looking automotive brand in the world, we're dedicated to giving customers the very best experience we can. That takes a workforce who aspire to delivering the highest levels of customer service.

We look for people who understand our customers and the role that automotive mobility plays in their lives. People who get genuine satisfaction from knowing customers are inspired by our products and impressed by every aspect of the service we give them.

If you understand what makes our engines run and customers tick, we'll make sure you stay that step ahead. With training from the BMW Group Academy UK and a chance to work on cutting-edge technology, we'll help you to develop as a professional and grow your career within BMW Group Retail.

Why you should join BMW Retail?

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