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Handover Specialist

Employer
BMW Group Retail Careers
Location
Oxford
Salary
Highly Competitive
Closing date
15 Jan 2022

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Sector
Sales
Job Type
Permanent
Hours
Full-time
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Job Details

North Oxford Garage is looking for a Handover Specialist.

Your role

Supporting a team of BMW New Sales Consultants, you will take ownership for the fulfilment of all responsibilities relating to the customer and their new BMW vehicle, following conclusion of the contract. Reporting into the BMW General Sales Manager, you will take responsibility for progressing the delivery arrangements for new BMW vehicles via our in-house Preparation Centre, ensuring that cleared funds have been received, and that part-exchange vehicles are re-appraised and speedily entered into our used vehicle preparation process.

The highlight of the role is the handover of all New BMW vehicles to customers, with the objective of creating a truly special occasion for the customer and cementing a lifelong relationship with the company.

Your profile

You might already have automotive experience. Or, you could bring us proven experience in a customer-centric role from a different industry - you'll get all the training you need to make a successful switch. A flair and passion for understanding new technology and BMW products is essential, with excellent proven verbal and written communication skills, good numeracy skills, being highly organised, and having a genuine natural passion for looking after customers.

Rewards

Your hard work will be rewarded with a competitive salary, rewarding bonus scheme, subsidised manufacturer car purchase scheme available to both you and your family, access to use of BMW products and access to training courses at the BMW Training Academy.

Company

When it comes to careers, nothing feels quite like working in BMW Group Retail. As the most forward-looking automotive brand in the world, we're dedicated to giving customers the very best experience we can. That takes a workforce who aspire to delivering the highest levels of customer service.

We look for people who understand our customers and the role that automotive mobility plays in their lives. People who get genuine satisfaction from knowing customers are inspired by our products and impressed by every aspect of the service we give them.

If you understand what makes our engines run and customers tick, we'll make sure you stay that step ahead. With training from the BMW Group Academy UK and a chance to work on cutting-edge technology, we'll help you to develop as a professional and grow your career within BMW Group Retail.

Why you should join BMW Retail?

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