Resourcing Assistant

About the Role
Manpower are looking to provide a first class, customer focused, recruitment and administration support to our well established client.

Key Responsibilities
You will be a lead in the processing of contracts for the Resourcing Hub. You will also support with other recruitment as needed and be expected to be the initial point of contact for candidates and to provide support to them through the entire process from initial enquiry/application right through to onboarding. Taking ownership and liaising with the candidate in an appropriate and timely manner. Working within agreed Service Level Agreements and targets.
Carrying out all administrative tasks relating to resourcing.This includes:
* Accurately processing a high volume of Associate Lecturer (AL) Applications to meet strict deadlines
* Responding in a timely and professional manner to queries from Associate Lecturers, Staff Tutors and AL Services Colleagues, ranging in variety and complexity
* Support with the processing of Associate Lecturer Job Adverts
* Processing Additional Duties contracts, Residential School Contracts, DEVCORN and other contracts as required.
* Processing Contractual Leave of Absences for Associate Lecturers
* Ensuring the accurate archiving of sensitive employment documentation on a regular basis in line with GDPR requirements
* Supporting the Onboarding process for new ALs to the University
* Placing temporary agency staff orders when required and ensuring professional onboarding
* Assisting with invoice processing when required
* Ensure Right To Work (RTW) checks are conducted accurately and recorded on the RTW system following University procedures. Report any breaches and/or omissions immediately to line manager
* To support continuous improvement in the delivery of resourcing activity working closely with colleagues in both the Resourcing Hub and the wider People Services team to achieve this.
* Support the Resourcing Account Manager with key activities relating to the AL Contract implementation and the Core Systems Replacement activity
You will also be expected to support with the following activities when required:
* Placing adverts and liaising with agencies as directed;
* Receiving and acknowledging applications;
* Preparing shortlisting and interview packs using appropriate online systems;
* Managing interview and assessment logistics including arranging dates with panel members, booking rooms, organising equipment;
* Preparing interview schedules and invitations ensuring candidates are fully informed of what is required;
* Administering the interview and assessment process e.g. meeting candidates, checking Right to Work documentation, overseeing selection tasks;
* Carrying out all pre-employment checks and producing offer letters for successful candidates;
* Liaising with candidates and hiring managers throughout the process updating on any delays and advising candidates of the outcome of their application at every stage.
* Carrying out all administrative tasks relating to induction and onboarding. This includes:
* Ongoing liaison with Hiring Manager and successful candidate;
* Ensure an excellent "day one" experience;
* Preparing Welcome Pack and liaising with Hiring Manager to ensure induction schedule is complete;
* To support continuous improvement in the delivery of resourcing activity working closely with colleagues in both the Resourcing Hub and the wider People Services team to achieve this.
* Any other duties that are commensurate with grade.
Skills and Experience
Education, qualifications and training
Essential:
* GCSE English and Mathematics or equivalent
Desirable:
* Customer Service qualification
Knowledge, work and other relevant experience
Essential:
* Experience of working in a busy, customer focused, office environment
* Excellent IT skills to include the full range of Microsoft Office Packages including Outlook, Word, Excel and PowerPoint and proven ability to learn new systems
* Experience of dealing with confidential and sensitive matters
Desirable:
* Experience of recruitment processes and administration
Skills, capabilities and qualities
Essential:
* Proven communication skills both written and oral
* Excellent customer service skills and experience of building good working relationships
* Proven ability to work as part of a team, supporting colleagues as required
* Able to use initiative and take ownership of tasks seeing them through to successful conclusion
* Proven planning and organisational skills with the ability to work co-operatively and responsively in a variety of team settings
* A flexible approach to work