Millions of people get their gas and electricity from one of the UK's top energy provider, at home and at work. - and this is your chance to join us as a Customer Service Administrator.
This position is based in Kingswinford (DY6 8BN) in a fully COVID safe environment and will be a mixture of home working and office working following on-site training. You will need to be able to get to site on a regular basis.
Our offices are open from 8am until 8pm Monday to Friday and 8am until 6pm on Saturdays, you will be expected to be flexible to work during these times.
About the role:
Does the thought of being Customer obsessed inspire you? Do you have good attention to detail? Are you good at solving problems and using common sense to drive great solutions for our customers and our business? Are you passionate about driving your own development and performance and have a willingness to self-learn? Do you love making things better and do you shout up with ideas when things just aren't right? Do you believe in being part of a team, a family, where helping one another to be at our best is paramount? Can you roll up your sleeves and get stuck in no matter what needs doing to succeed?
The role will involve data entry, responding to emails, updating customers' accounts, processing paperwork and amending metering details.
Ideally, you'll have some previous experience working in a customer service and administration. We're looking for someone with great communication and IT skills who will be comfortable with data entry and responding to customer queries via email and post. You will have a good knowledge of Microsoft packages, such as Word, Excel.
You'll join us on a temporary basis. There's a range of great benefits on offer too:
- The pay will be £9.75 per hour.
- You'll start with 28 days pro-rata annual leave year, but after 12 weeks this will increase to 34 days pro-rata (including bank holidays)
- There's good transport links nearby
- Covid 19 safe office environment.
Interested? Click 'apply' to start your application today.