Hire Controller

I am representing my client in the Hire solutions sector who are currently recruiting for Hire Controller.

The role of the higher controller will include the following

• Working week Monday - Friday
• Processing all hire desk administration including customer and supplier queries
• Managing approx. 40-50 incoming and outgoing hires per day
• Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
• Load checking vehicles and working effectively with the depot team of drivers and fitters
• Resolving customer complaints and supplier issues efficiently

About you

• Previous experience of working within a high-volume hire desk role is essential
• Excellent customer service skills with a focus on increasing sales
• Effective communicator with strong organisational skills and attention to detail
• Proficient IT skills with working knowledge of MS Office including Outlook and Excel
• Strong team player with the ability to work to own initiative
• Although a plant & tool hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest.

Benefits

• Competitive salary and bonus scheme
• Overtime at an enhanced rate
• Employer contributory pension
• 22 days annual leave plus bank holidays
• Staff social fund (money for team building exercises etc.)
• Health & Wellness
• Cycle to work scheme

Please apply with an updated CV