Customer Support Representative
- Employer
- Undisclosed Company
- Location
- Renfrewshire, Erskine
- Salary
- £17374.50 - £20000 per annum
- Closing date
- 24 Jan 2022
View more
- Sector
- Administration and Business Support
- Job Type
- Permanent
- Hours
- Full-time
Manpower has an exciting opportunity for a Customer Support Representative to join our Inside Sales team. Initially working from home before moving into a hybrid mix of home and office working, you will be the point of contact for requests via inbound/ outbound calls and inbox management.
Working as part on the Customer Support team you will perform back-office functions and be responsible for tasks related to the effective execution and support of the end to end sales process. You will provide vital support to Sales Representatives by managing incoming requests and navigating to the appropriate individual.
This is a varied role and some of the main responsibilities include:
- Driving a high level of quality service support across the entire business
- Perform detailed data entry in line with pre-defined processes
- Management of incoming emails and calls
- Manage escalations through customer and partner engagement
- Database management
The successful candidate will have strong administration skills as well as excellent interpersonal skills. A background in customer services or within a similar role would be advantageous.
Working within a dynamic and supportive environment, we will help you maximise your potential and drive a successful career.
Salary is £17,374 - £20,000 depending on experience.
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