Customer Service Advisors - work from home

Employer
EDF
Location
Devon, Exeter
Salary
£20000 - £21000 per annum
Closing date
26 Jan 2022
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Job Details

Full time and Part time Temp to Perm, Positions available - Customer Service Advisor, Exeter (currently working from home due to Covid-19).

£20,000 + bonus + opportunities for commission.

Start date 14/02/2022.


Working hours: Flexible shift pattern between 08:00-17:00 Monday to Friday (minimum 30 hours per week for part time)

Location: Exeter

Salary: From £20,000, rising to £21,000 within a year + excellent benefits


The Opportunity
Our client is looking for Customer Service Advisors to join their Industrial & Commercial customer contact centre. If you have a passion for helping people, have good communication skills and you're looking for a career where you can really make a difference, then we'd love to hear from you!

What you'll do:

  • As a Customer Service Advisor, you'll be part of a team providing first class customer service to our client's customers.
  • You'll be the voice of the business, a trouble-shooter and a problem solver.
  • You'll put the Customer first and help solve our client's customer's energy needs. You'll be a good listener, have an understanding personality, and the ability to empathise with and respect your colleagues and customers.
  • You'll be IT literate with a good general level of education including Maths and English.

Our Benefits
We're dedicated to offering flexible benefits that support our people across all aspects of their lives. We offer a range of benefits to support our employees' physical, emotional and financial wellbeing.

  • Wide-ranging career opportunities
  • Company pension scheme
  • 33 days' holiday including bank holidays (pro rata)
  • Discounts & cashback through many retailers
  • On site gym and close to local bus routes
  • Free tea and coffee

Where you'll be based

You'll be given a full-time 4 week, remote induction. After this, your role will initially be based mainly from home, with only occasional visits to the site in Exeter required at present (c.once per month).

Why our client

Together, we can beat the climate crisis. Together, we can help Britain achieve Net Zero.
When it comes to saving the planet, everyone's talking the talk these days. As Britain's biggest generator of zero carbon electricity, our client are not just talking about it, they're doing something about it.

Our client is generating the right mix of low carbon electricity to power the nation today and building the low carbon infrastructure Britain will need tomorrow.

Their people form a 10,000+ strong community, rich in diverse backgrounds and perspectives. They empower their people with the skills they need to build a successful career and to bring our purpose to life in their work.

Join us and together we can help Britain achieve Net Zero.

Company

As the nation’s largest producer of low-carbon electricity, EDF are looking for sharp minds to join the team and help shape the UK’s energy future.

They aim to become the best, most trusted energy supplier for their customers, through trust, transparency and teamwork. That’s why they have developed a working environment where you can perform at your best; where you’re empowered with the skills and opportunities to achieve great things.

Don’t just take it from us – take a look at what this Manpower employee thinks about working onsite at EDF in Hove:

“Working with Manpower at EDF has been a fantastic experience. I’ve worked in three assignments here, and found them all interesting and varied. EDF is a great company and the Manpower team are always really supportive and helpful” – Kevin, Customer Service Advisor

Find Us
Location
Head Office
3rd Floor, Cardinal Place
80 Victoria Street
London
SW1E 5JL
United Kingdom

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