Hire Desk Manager - Access & Tool Hire

Undisclosed Company
Merseyside, Newton-Le-Willows
Up to £28000 per annum
Closing date
9 Feb 2022

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I have a superb opportunity for a Hire Desk Manager to work for a National Access & Tool Hire company based near Newton Le Willows.

About the role:

  • The Hire Desk Sales Manager will be responsible for the management, development and output of a team of Hire Desk Sales Executives.
  • They will also be responsible for the generation of new business and ensuring agreed company key performance indicators and sales targets are met on a regular basis.

Daily Tasks:

  • Convert hire enquiries into orders to ensure achievement of revenue targets and maximise all additional sales opportunities
  • Contribute to overall business targets and comply with company standards
  • Provide a responsive service through all media to third parties ensuring that customers receive the highest standard of service at all times
  • Interpret & identify best solution for customer requirements, ensuring real time capture of customer information
  • Deal with all customers queries efficiently and cost effectively
  • Ensure the accuracy of information entered to minimise disputes and maximise business efficiency
  • Respond to, follow up and pass on survey enquiries using appropriate media


  • Experience of supervising, monitoring & coaching within a sales through service environment preferred
  • Demonstrates a standard of selling & negation skills to maximise sales
  • Ability to establish credibility and be decisive, but able to recognise and support the preferences and priorities of the organisation
  • Ability to create, build and produce both credible and professional reports based on the performance of all direct reports and department


£28,000 working 42.5 hours per week Mon - Fri, plus an extensive benefits package and career progression opportunities.

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