BMW Service Advisor

BMW Group Retail Careers
Highly Competitive
Closing date
28 Feb 2022

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Job Type

Job Details

North Oxford Garage is looking for a Service Advisor.

Your role

As a service advisor, you'll be the link between our customers and the workshop. You'll ensure the customer has a smooth journey from beginning to end, agreeing their service or understanding their repair requirements, booking in the work and presenting the completed job. Along the way, you'll be keeping customers informed of the progress of their vehicle works/repairs, suggesting additional products and services to customers, liaising with other areas of the aftersales department and ensuring all invoicing is shipshape. It's all about giving BMW customers peace of mind.

Your profile

We're looking for someone with proven service advisor experience and a passion for automotive, you'll be someone who can quickly get to grips with processes, BMW products and services. If you have the tenacity and commitment to realise your potential, we'll give you the training to go as far as you can.


Your hard work will be rewarded with a pension scheme, subsidised manufacturer car purchase scheme available to both you and your family, access to use of BMW products, and access to training courses at the BMW Training Academy.


When it comes to careers, nothing feels quite like working in BMW Group Retail. As the most forward-looking automotive brand in the world, we're dedicated to giving customers the very best experience we can. That takes a workforce who aspire to delivering the highest levels of customer service.

We look for people who understand our customers and the role that automotive mobility plays in their lives. People who get genuine satisfaction from knowing customers are inspired by our products and impressed by every aspect of the service we give them.

If you understand what makes our engines run and customers tick, we'll make sure you stay that step ahead. With training from the BMW Group Academy UK and a chance to work on cutting-edge technology, we'll help you to develop as a professional and grow your career within BMW Group Retail.

Why you should join BMW Retail?

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