Customer Service Advisor
Manpower are looking for customer Service advisors to work for our client in the Swansea area. This is a permanent opportunity you don't want to miss.
Start date - January / February
The salary for this role is £19,340 per annum. You will be required to work 40 Hours per week and the current working hours Monday - Friday 0900 - 1800.
Successful applicants will be dealing with inbound and outbound customer queries promptly and efficiently. You will be interacting with customers all over the UK and inputting data within multiple systems. You will develop and maintain a high level of product and procedure knowledge. Always adhering to data protection laws and GDPR and advise customers of the products and services and match the best options to suit their individual needs. Working closely with your team to achieve targets and goals and supporting each other in all aspects of the job.
- Passion for customer service with at least 6 months experience.
- Computer literate
- Excellent communication skills and telephone manner
- Good level of grammar and spelling
- Excellent attention to detail
- A professional, can-do attitude
- The ability to work efficiently and follow procedures.
- Keen problem-solving skills
- Good team player
This location may be difficult to get to, it would be beneficial if you hold a driving licence with access to your own vehicle. The site does have free on site parking with a secured car park.
If successful in this role you will be offered subject to criminal record check, credit check & successful 5 year referencing.
Interested? Apply now!