Technical Sales Coordinator - Leeds LS12

Undisclosed Company
West Yorkshire, Leeds
Up to £26000 per annum
Closing date
11 Feb 2022

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Position: Technical Sales Coordinator - Leeds LS12

Contract : PERMANENT

Manpower have an exciting opportunities for an organised and communicative individual to join our client Leeds team, as a Technical Sales Coordinator.

Joining as a Technical Sales Coordinator you will provide exceptional sales support, processing orders and managing customer queries. In both roles, you will work closely with both internal and external stakeholders, Customer-focused, you will coordinate deliveries and check for stock availability, ensuring that the customer is kept up to date at all times. With excellent communication skills, you will identify business opportunities to maximise sales and ensure cost effective pricing.

As a Technical Sales Coordinator, you will also be expected to provide technical support on our products and interpret and relay accurate information to customers.

Customer-focused with experience in a similar role, for both roles is required. The ideal candidate will have great attention to detail and ensure accuracy at all times. You will thrive in a busy environment and will be quick to maximise potential sales whilst maintaining strong customer service skills. Proactive and approachable, you will be IT literate with a good understanding of Microsoft packages (Excel, Word and Outlook) and will ensure that the necessary information is recorded accurately onto our systems. You will be able to juggle a variety of tasks simultaneously and adapt to any sudden changes in the priorities, organising your own workload and working to our policies and procedures.

You will be educated to NVQ 2 in Business Administration / Customer Service or equivalent with excellent communication skills, confidently communicating with both internal and external stakeholders.

The Package:

The successful individual can expect:-

  • A competitive industry basic salary
  • 25-days fully paid holiday leave plus statutory bank holidays

After the successful completion of a 12-week probationary period:-

  • Company sick pay
  • Corporate work wear
  • Annual flu jab
  • Contributory Company pension scheme
  • Death in Service insurance
  • On-line retails discounts & savings
  • Gym Discounts
  • Long Service Awards
  • On-site car parking

It is an excellent opportunity to become part of a company that supports and rewards its employees.

Technical Sales Coordinator Salary - Up to £26k depending upon skill set & experience.

Hours of work are Monday - Thursday 8am - 17pm and Friday 8am - 16pm all inclusive of 1-hour for lunch.

Key Responsibilities:

  • At all times; to adopt, encourage and enforce the company core values and principles.
  • To receive and accurately process in accordance with Company procedures, customer's orders / enquiries, progressing them to completion and to the complete satisfaction of the customer.
  • To purchase as necessary, from both internal / external suppliers and in accordance with the Company's purchasing guide, all items required to fulfil a customer's order.
  • To liaise with other branches on items of stock transfers, both inwards and outwards, at all times attempting to keep these to a minimum.
  • To accurately quote transport costs utilising both internal and external transportation and at all times attempting to maximise recovery of these costs.
  • To liaise with your BM / other branches on customer delivery requirements to ensure the efficient and cost effective transportation of sales orders.
  • At all times and in conjunction with your regional BDM & BM, maximise sales opportunities and business development within your area.
  • To develop sales through "up / add on" selling at every opportunity.
  • To liaise with the Company's Credit Control department on all items relating to customers credit accounts and trade counter cash sales.
  • To complete daily duties in accordance with company procedures. Such duties shall include but not limited too; despatching, filing, updating "ship & despatch" dates, completion of other general office duties, quotation chasing and quotation log updating
  • To accurately handle cash and credit card payments associated with trade counter sales and to process such sales in accordance with Company procedures. Accurately record methods & amounts of payments on the appropriate report forms for accurate and correct reporting to the Credit Control department.
  • Any other such duties as maybe required to ensure the smooth and efficient day-to-day running of the branch.
  • Maintaining Company confidentiality.

  • The successful individual will have:-

    • Experience of working in a similar role and / or environment
    • Possess industry / product knowledge (not always essential as training will be given)
    • An NVQ 2 in Business Administration or Customer Service
    • Be computer literate
    • Proficient PC skills with MS Office packages including MS Excel, Word, Outlook & Explorer
    • Excellent communication skills both verbal and written (English being company preferred Business language)
    • A logical thinker with the ability to solve problems pro-actively
    • To be proactive, accurate, flexible and willing to learn new skills
    • Would be advantageous to have or have experience of (however not essential) EFAW Certificate, Fire Warden training, experience of MS Ax system.

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