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Housing Contingency Team Leader

Employer
Undisclosed Company
Location
London, South East London
Salary
£25000 - £34000 per annum + plus London weighting allowance
Closing date
17 Feb 2022

View more

Sector
Public Sector, Property
Job Type
Permanent
Hours
Full-time

Accommodation Contingency Operations Team Leader / Housing Operations Team Leader

Location: London

Contract Type: Permanent

Hours of Work: 40 hours p/w (Mon - Fri, 8:30am - 5pm)

Salary: £26,000.00 - £34,000.00 per annum (plus London Weighting)

Summary of Role:

This role requires the Team Leader to manage their own caseload which involves inspections, Special projects, Team structures, management of properties, welfare visits to Service Users (SU) and day to day management and support of a team of IA Housing Officers and having responsibility for ensuring policies and procedures are adhered too and Key Performance Objectives are met at all times.

The company is looking for a driven and motivated professional with Property and housing management experience and someone who has managed an experienced and dispersed team in a supervisory or management role.

Duties and Responsibilities

  • Staff Management
  • Planning and prioritising your diary to ensure monthly one to ones and performance reviews are completed alongside property inspections and audits.
  • Managing your own personal time to meet business demands with a team of Housing Officers located and operating across London to ensure the productivity of the team.
  • Offering guidance and support to your team of Housing Officers who maintain the standards of their portfolio and support the accommodated Service Users.
  • Meeting both your own Key Performance Objectives and actively supporting your team to meet their objectives and meet the requirements of the Home Office contract.
  • Communicating and liaising with stakeholders and local authority staff and sub-contractors, including the Police, NHS, involved charities and Environmental Health.
  • Ensure your team is trained and developed to support the requirements of the contract and to support the successful completion of their role
  • Pursuing personal development of skills and knowledge necessary for the effective performance of the role.

Skills and experience

  • Previous property management or housing experience/knowledge at supervisory or management level
  • Must have previous people management experience and used to working with a challenging tenant group
  • Strong communication skills, the ability to influence, persuade and negotiate at all levels.
  • Excellent relationship building skills
  • Can work well under pressure
  • Must be able to travel across a large geographical portfolio on a daily/weekly basis.

Benefits

  • 28 days annual leave allowance per year (inc. bank holidays). Increasing from the standard 20 day to 23 days after a full holiday year and 25 days after 2nd holiday year
  • Life Cover (2 x basic salary)
  • 3-month probation period
  • Employer pension contribution (4% employer, 4% employee)
  • Laptop/Phone/other equipment if required as part of job role
  • Employee Assistance Programme
  • Annual optical examination
  • Mileage expenses (claimable from home)
  • Referral Scheme

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