Skip to main content

This job has expired

Insurance Account Handler

Employer
Undisclosed Company
Location
Shropshire, Shrewsbury
Salary
£25000 - £30000 per annum
Closing date
18 Feb 2022

View more

Sector
Insurance
Job Type
Permanent
Hours
Full-time

This is an exciting opportunity for a jobseeker already based in the Insurance industry to take the next step in their career and through continuous training and development my clients offers, expand their knowledge and experience.

Due to the nature of my clients industry, you will need to have experience in insurance and account management. The computer database used by my client is Acturis, if you have had previous experience of using this software, this would be a distinct advantage.

The Benefits

  • Attractive working hours: Monday to Friday 8 hours per day with some flexibility offered for the right candidate
  • 1 hour for lunch
  • The role offers a lot of variety with little repetition
  • A professional, fun, motivated and sociable workplace
  • Work with one of Shropshire's most prestigious Insurance firms
  • Fantastic opportunity for progression
  • Sociable hours
  • Industry specific training
  • Excellent and easy to get to location

Working as part of the team the main purpose of this role is to assist existing clients with their annual insurance renewals. A proven track records within the insurance industry is essential. Your role is vital to ensure the business can operate at optimum efficiency. This is not a sales based role and you will not be expected to generate new business.

You will hold the ability to deliver a high level of customer service is key to the post holders success

Reputation is key in this industry and as an independent brokerage, my client has built a trusting professional relationships within the local community. The post holder is expected to use a high degree of self-management and initiative and to maintain a highly professional, efficient, confidential and friendly service ensuring quality service to clients is always achieved.

Duties (include but are not limited to)

  • Using an in house CRM system to amend, check and process renewal claims on behalf of the Insurance Broker.
  • Working as part of a team to ensure that all monthly renewal schedules are completed on time.
  • Liaising with Insurance Companies in a professional and effective manner to ensure the best outcome for the client when managing a claim.
  • To be a point of contact for clients in the absence of the Insurance Broker and to answer incoming calls (including those to other staff in the office who are away from their desk) in a professional and friendly manner taking messages and passing on to appropriate person(s).
  • Creating and amending insurance documentation.
  • Maintaining diary systems where appropriate along with arranging and booking of meetings where required.
  • Maintaining effective filing systems including scheduling of files for archiving and retrieval of files from storage.
  • Ensuring compliance with quality standards and the firm's policies in general.
  • Deal with client information with the utmost Confidentiality.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert