General Manager

Undisclosed Company
Swadlincote, Derbyshire
£55000 - £60000 per annum + Car Allowance, Bonus Scheme
Closing date
18 May 2022

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Driving and Logistics
Job Type
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I have a superb opportunity for a General Manager to work for a global transport & logistics company. You will have overall accountability for leading a Full and Part load UK Transport operations working from my clients brand new state of the art flagship Depot. Reporting to the UK Domestic Director the role will be directly responsible for providing a high-quality service for Domestic Customers with full loads operations around the UK. Ensuring UK Customers are serviced in line with business expectations and key performance indicators, whilst being directly responsible for commercial development, operational quality and financial performance.

The role will manage an operations team who control a UK fleet servicing large volume blue chip customer, ensuring their management team, customer service and administration support team all work together to achieve service performance as well as vehicle compliance. The role also requires excellent stakeholder management with numerous internal customers across multiple markets.


  • Continuously develop personal knowledge of supply chain/operational processes, financial objectives, and general business acumen to benefit client's and their own personal career development.
  • Review and maintain procedures and processes that guide operational & administration teams in support of the customer's logistical needs, helping to establish new procedures if necessary.
  • Responsible for the direct relationships with each customer, both operational and financially.
  • Responsible for the recruitment, training, development, and discipline of all personnel associated with your allocated accounts, maintaining appropriate liaison with the Company's HR department.
  • Ensuring that all employees within your responsibility area work to the required standards of the Company and are assessed through regular performance reviews.
  • Monitoring, on an ongoing basis, the performance of all direct reports, and undertake regular reviews in accordance with the Company's procedures. In addition to ensure that the employee engagement concept (known as the People Plan/appraisal system) is embedded and practiced within the site.
  • Promoting my client (and its associated companies within Group) by always adopting a professional approach.
  • Ensuring that there is regular & effective communication through team briefings.
  • Drive service improvement by promoting, supporting, and implementing the site continuous improvement program's
  • Maintaining effective liaison with the Company's Business development and Global Account Management Teams team to ensure the maximum recruitment of new customers and the development of the existing customer base in line with the Company's strategic objectives and targets.
  • Develop and continuously maintain business plans to identify account objectives, vision, KPI's, measures for success whilst identifying resources to reach and exceed these objectives
  • Understand and comply with all relevant Company rules, agreements, policies, procedures and with all relevant legislative requirements and codes of practice.
  • Ensure Company business is treated in the strictest confidence and not disclosed to persons outside the Company.
  • You will be the P&L owner and must have good experience and managing profit and loss accounts
  • Act in a professional manner, ensure good working relationships are always maintained and promote a good image of the Company
  • Maintain and comply with all Health, Safety and Environmental standards, to be aware of the Occupational Health & Safety Management System, OHSAS18001 and to appreciate the responsibility you must adhere to the respective procedures.
  • Be aware that the Company operates a Quality Assurance system ISO 45001:2018 and adhere to the respective procedures.
  • Ensure a good standard of housekeeping through observance of relevant Company policies and ensure that work areas are secure and locked when unoccupied.
  • Where appropriate challenge and determine reasons for presence on site of any unauthorised person.
  • Attend any development training as required in compliance with the Company's commitment to the Investors in People standard.


  • Senior Management experience in a similar sector
  • High proficiency in Profit and loss finance management
  • Excellent communication skills
  • Understanding of Warehouse & Final Mile Distribution processes and procedures
  • People management skills
  • Warehouse Management & Planning Systems
  • Continuous Improvement & Lean Methodology experience, evidenced
  • Passionate about delivering high quality customer service
  • Hard working and conscientious. Can lead a team by example
  • Proven management skills with the ability to improve team performance and development
  • Highly developed inter-personal and communication skills coupled with the ability to negotiate and influence
  • Ability to build, lead and motivate a skilled team able to meet objectives and agreed targets
  • Strong decision-making skills
  • Must have experience in working in a full load UK truck operation, managing a fleet of vehicles.
  • Ability to drive organic business growth
  • Data driven & analytical
  • Successful implementation of a continuous improvement culture
  • High organisational skills
  • Excellent communication skills, - at all levels

This position offers:

£60,000+ with car allowance of £8,040 + Bonus scheme, Healthcare, Life Assurance, Employee perks access, Wellbeing initiative scheme with other associated benefits

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