Infrastructure Support Specialist II

Employer
Manpower Ireland
Location
Leixlip, Kildare
Salary
Negotiable
Closing date
19 May 2022

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Sector
IT
Job Type
Contract
Hours
Full-time
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Role Overview:

  • Part of a best-in-class datacentre support team, responsible for the deployment, Decommissioning and processing of legacy hardware in and out of data centre facilities
  • The technician will install, move, and decommission hardware, including cabinets, shelves, power strips, rails, fibre/copper/other cables and cable management, servers, storage, switches, and other devices in the Data Centre.
  • The technician will confirm and label devices, racks and cables.
  • The technician will be familiar with working in a standard ticketing system, providing clear, timely, and appropriate customer communications.
  • They will perform these activities under the direction of Standard Datacentre Processes and Procedures, Program Policies, Safety Policies, and Security Policies, meeting requirements for quality and quantity of work.
  • The technician responds to trouble situations within the Data Centre and will work with remote local site technicians on similar work described above.


DETAILED JOB DESCRIPTION:

  • Previous experience of working in a large datacentre environment
  • Previous experience migrating and decommissioning data centre assets
  • Previous experience racking & stacking IT gear, cable management
  • Ability to perform duties constantly and without deviations unless otherwise instructed
  • Moving/lifting servers & IT equipment
  • Relocating and moving of large enterprise equipment
  • Creating/attaching labels and barcodes
  • Removing HDD/SSD/Flash/ from servers for destruction
  • Basic Networking removal
  • Updating progress to supervisors
  • Escalating to senior technicians and management as needed/required
  • Based on customer site Mon - Fri 08:00 - 16:30, Flexible with OT Evenings and weekends depending on projects

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