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Motorcycle Technician

Employer
BMW Group Retail Careers
Location
Grimsby
Salary
Highly Competitive
Closing date
20 May 2022

View more

Sector
Automotive
Job Type
Permanent
Hours
Full-time
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Job Details

Marshall Grimsby is looking for a Motorcycle Technician.

Your role

We are seeking a qualified Motorcycle Technician to join Marshall's BMW and MINI dealership in Grimsby and assist in providing a high quality and efficient vehicle service offering for our customers. Working as part of a team and reporting to the Workshop Controller, this role offers you the opportunity to be put your technical expertise to use and solve complex technical issues, whilst gaining new skills and exposure to new vehicle models and methods of working.

Responsibilities:
  • Complete scheduled vehicle servicing in line with manufacturer guidelines
  • Undertake diagnostic activities to identify causes and solutions for customer vehicle issues
  • Conduct electronic visual health checks (eHVC) on all vehicles and provide a comprehensive report with expert advice and recommendations for customers
  • Liaise directly with customers and service advisors, providing outstanding customer service
  • Ensure vehicle servicing activities are completed in a safe and high quality manner, in line with both internal and manufacturer requirements
  • Participate in ongoing training and development to ensure product and service knowledge is up to date
  • Contribute to local and companywide process improvements and innovations
  • Mentor and provide guidance to apprentice technicians, where applicable

Your profile

You will be a Level 3 qualified vehicle technician with a full UK driving licence, ideally with proven manufacturer experience. In addition to your prior experience, you will be able to demonstrate the following skills:
  • Excellent problem solving skills and strong attention to detail
  • A strong customer service focus with the ability to communicate technical information to a non-technical audience
  • Outstanding organisation and time management skills with the ability to work to deadlines

Rewards

Your hard work will be rewarded with comprehensive Tool insurance at no cost to you, colleague discounts on new and used vehicle purchases, MAVTA reward and recognition awards, Marshall Rewards discount shopping portal, life assurance at no cost to you and access to training courses at the BMW Training Academy.

Company

When it comes to careers, nothing feels quite like working in BMW Group Retail. As the most forward-looking automotive brand in the world, we're dedicated to giving customers the very best experience we can. That takes a workforce who aspire to delivering the highest levels of customer service.

We look for people who understand our customers and the role that automotive mobility plays in their lives. People who get genuine satisfaction from knowing customers are inspired by our products and impressed by every aspect of the service we give them.

If you understand what makes our engines run and customers tick, we'll make sure you stay that step ahead. With training from the BMW Group Academy UK and a chance to work on cutting-edge technology, we'll help you to develop as a professional and grow your career within BMW Group Retail.

Why you should join BMW Retail?

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