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Bodyshop Advisor

BMW Group Retail Careers
Highly Competitive
Closing date
17 May 2022

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Job Type
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Job Details

Halliwell Jones Wilmslow is looking for a Bodyshop Advisor.

Your role

Your role will include learning all of the below :-
  • To be the initial contact with the customer for all accident repair enquiries.
  • To follow a clear Customer service process to ensure a consistent quality service is provided
  • To organise the loading of the Bodyshop in an efficient manner to ensure efficient utilisation of workshop capacity and available staff in conjunction with Workshop Control
  • To inspect customers vehicles for damage on arrival and organise a quote for any damage found
  • Organise and book in all repair work either Face to Face or phone contact
  • To organise collection & Delivery if required
  • Organise customer loan cars in conjunction with Bodyshop procedures
  • Liaise with Customers, Insurance Companies and service providers to ensure all financial and repair formalities are effectively completed to the satisfaction of all parties.
  • Inspect loan cars in and out to make sure the person who drives the car is accountable for damage
  • Take opportunities to promote and provide additional Company services and products.


When it comes to careers, nothing feels quite like working in BMW Group Retail. As the most forward-looking automotive brand in the world, we're dedicated to giving customers the very best experience we can. That takes a workforce who aspire to delivering the highest levels of customer service.

We look for people who understand our customers and the role that automotive mobility plays in their lives. People who get genuine satisfaction from knowing customers are inspired by our products and impressed by every aspect of the service we give them.

If you understand what makes our engines run and customers tick, we'll make sure you stay that step ahead. With training from the BMW Group Academy UK and a chance to work on cutting-edge technology, we'll help you to develop as a professional and grow your career within BMW Group Retail.

Why you should join BMW Retail?

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