Clinical Project Co-ordinator
Would you like to work in a team supporting the delivery of healthcare research in the NHS? Do you have strong problem solving skills and an ability to develop logical solutions to business problems? Do you have good communication skills, customer focus and the ability to interact with a range of stakeholders across multiple organisations?
An exciting temporary opportunity has arisen to join a highly motivated and innovative team at the NIHR Clinical Research Network's National Coordinating Centre. The role is available immediately, working across the Finance and Research Delivery teams within the NIHR Clinical Research Network to support the calculation and payment of Excess Treatment Costs (ETCs) for research studies, and handle enquiries.
With strong analytical and numeracy skills, and a high level of attention to detail, you will be able to develop logical solutions. Ideally, you will have an understanding of health and/or social care research and the ability to work with a diverse range of stakeholders at all levels across the Local Clinical Research Networks (LCRNs) and in the non-commercial research environment.
NATIONAL INSTITUTE FOR HEALTH AND CARE RESEARCH
The NIHR Clinical Research Network is a key element of the National Institute for Health and Care Research, which is funded through the Department of Health and Social Care to improve the health and wealth of the nation through research. The NIHR is a large, multi-faceted and nationally distributed organisation. Together, NIHR people, facilities and systems represent the most integrated clinical research system in the world, driving research from bench to bedside for the benefit of patients and the economy.
Since its establishment, the NIHR has transformed research in the NHS and social care. It has increased the volume of applied health and care research for the benefit of patients and the public, driven faster translation of basic science discoveries into tangible benefits for patients and the economy, and developed and supported the people who conduct and contribute to applied health research.
What does the role entail?
- Reviewing study protocols and SoECATs to recommend suitable CCG Excess Treatment Cost (ETC) Payment Models, and discussing these with study teams in writing and over the telephone/video conference to seek a final decision, chasing responses when required;
- Raising issues with studies that have CCG ETCs with stakeholders including the Department of Health and Social Care and NHS England/Improvement;
- Preparing written summaries and updates, along with graphs and data, for weekly meetings with key stakeholders;
- Coordinating the ETC Helpdesk, signposting enquiries to the appropriate person/organisation for response and ensuring these are responded to in a timely manner;
- Generating regular reports relating to the number and type of enquiries received by the ETC Helpdesk;
- Providing administrative support to the ETC team as required.
These duties provide a framework for the role and should not be regarded as a definitive list. Other reasonable duties may be required consistent with the grade of the post.
What will you bring to the role?
- Experience of working in the NHS or in a science-based environment;
- Strong problem solving skills with the ability to analyse and interpret complex information;
- Strong communication and interpersonal skills, working with stakeholders at all levels across a range of organisations;
- A commitment to providing a high quality customer-focused or helpdesk service;
- Good IT skills, (Microsoft Office and/or Google) and experience of applying these skills to the provision of accurate management information;
- Evidence of an ability to work effectively as part of a team, along with self-motivation and the ability to work on your own initiative;
- Evidence of delivering results to tight deadlines, including the ability to prioritise own work;
- Attention to detail and a conscientious, flexible and proactive approach to work;
- Excellent presentation and written skills, including report writing.