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Warranty Administrator

BMW Group Retail Careers
Highly Competitive
Closing date
21 May 2022

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Job Type
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Job Details

Marshall Bournemouth is looking for a Warranty Administrator.

Your role

  • Ensure the accurate and timely completion of all Warranty and department administration
  • Achieve all allocated objectives for the department and operate within the law at all times
  • Approach all tasks from senior management eagerly and cooperate fully when requested
  • Plan ahead and manage time carefully to ensure all tasks are achieved within the agreed time scales
  • Greet customers and visitors prompt, courteously, and professionally
  • Ensure all Group, Manufacturer, policies and practices and Statutory Legislation are strictly adhered to
  • Develop and maintain professional working relationships with all customers, dealership colleagues, suppliers and external representatives
  • Remain professional, calm and positive at all times

Your profile

Proven experience within an Administration role is preferred, although we would also consider someone from a Service Advisor background. Knowledge of the Kerridge system would be beneficial but not essential
  • Excellent relationship building skills
  • Ability to lead and train a team
  • A positive, can-do attitude
  • Outstanding organisation and time management skills
  • Computer skills
  • A friendly and approachable manner
  • The ability to learn fast and on the job


Your hard work will be rewarded with a company vehicle, discounts on new and used vehicle purchases, parts and servicing, MAVTA reward and recognition awards, bonus scheme, life assurance and access to training courses at the BMW Training Academy.


When it comes to careers, nothing feels quite like working in BMW Group Retail. As the most forward-looking automotive brand in the world, we're dedicated to giving customers the very best experience we can. That takes a workforce who aspire to delivering the highest levels of customer service.

We look for people who understand our customers and the role that automotive mobility plays in their lives. People who get genuine satisfaction from knowing customers are inspired by our products and impressed by every aspect of the service we give them.

If you understand what makes our engines run and customers tick, we'll make sure you stay that step ahead. With training from the BMW Group Academy UK and a chance to work on cutting-edge technology, we'll help you to develop as a professional and grow your career within BMW Group Retail.

Why you should join BMW Retail?

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