Service desk analyst
Manpower are recruiting a Service Desk Analyst to work for our Public Sector client.
Job role
You will be a first line analyst, being the first point of contact for the client's user base for all IT requests and incidents, triaging incoming jobs and offering first line fixes where possible.
You will be expected to be reliable and be able to work to a high standard to be able to support the team and resolve issues prior to needing escalation.
Main duties
Essential criteria
- Experience in: Windows 10, Android, iOS and Microsoft Apps for Enterprise.
- Basic understanding of Microsoft Office products.
- Four GCSE's or equivalent, including English & Mathematics
Contract - Temporary - on going
Hours - You will be required to work 5 days a week (37.5 hours per week)
Hourly rate - £9.50 - £10.28
If you believe you have the skills and knowledge to be able to undertake this role, please apply now with an up to date CV.
Get job alerts
Create a job alert and receive personalised job recommendations straight to your inbox.
Create alert