Branch Assistant

An exciting opportunity has arisen in Nottingham NG7 for a Branch Assistant to join our client on a full-time temporary basis for 3 months with possibility of extension. Working Monday to Friday 8.30am- 5.30pm, 37.5 hours a week paying between £11 & £12 per hour dependant on experience.

**A Drug screening, DBS and Criminal check are required for all successful candidates**

As a Branch Assistant, you will be responsible for providing direct support to customers who are buy our products and/or services. You will be working in a busy environment where you will be completing orders with good attention to detail and ensuring the sales process delivers a high-quality service to our customers. You will also work with other departments at our head office to provide sales support whilst using your knowledge to advise on our product

JOB DUTIES:

* To assist and support the Branch Manager in achieving branch sales & profit targets at all times.
* Support with the Management of all day to day Branch Operations
* Support with the management of branch inventory, shrinkage, cash/credit control
* Deliver an excellent customer experience, maintaining strong effective relationships with customer base & supply partners.
* Support with all branch audits
* Support business plans/strategy for the branch to achieve revenue and profitability objectives.
* Support all marketing activities in line with business strategy
* Working effectively with key strategic vendors and customers to promote growth and development strong key partnerships.
* Support achieving & delivery of Branch KPI's to identify new ways to innovate and drive growth
* Support branch Health and Safety

Key responsibilities;

Serve customers on trader counter
Order processing
Generating quotations
Calling customers to generate sales/orders
General proactive work
Confident
Excellent customer service skills

YOU MUST HAVE :
* Prior sales/customer service experience - preferably in a trades or wholesale environment but equally retail will be considered favourably
* Ability to multi-task
* Excellent communication skills
* Ability to work in a fast-paced, demanding environment
* Ability to work effectively in a team