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BMW/MINI Service Advisor

Employer
BMW Group Retail Careers
Location
City of Bristol
Salary
Competitive
Closing date
26 May 2022

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Sector
Sales
Job Type
Permanent
Hours
Full-time
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Job Details

Dick Lovett Bath is looking for a BMW/MINI Service Advisor.

Your role

The successful candidate will use their excellent customer service skills to deal with all of our Customer's requirements for servicing and repairs in an efficient and courteous manner. Duties will include (but are not limited to) booking services, completing repair orders, communicating any required repairs to our customers and working collaboratively with the Workshop Team to ensure all tasks are completed to the agreed time scales.

Your profile

Proven experience in or currently working in a Service Advisor role within a franchised dealership is essential, as is knowledge of Microsoft Office, Excel and DMS systems (CDK/Kerridge preferable). Familiarity of warranty procedures would also be advantageous but not essential.

Rewards
  • A generous holiday allowance (25 days holiday plus 8 days bank holiday)
  • Contributory pension scheme
  • Life assurance
  • Private healthcare
  • On-site staff parking
  • You will also receive excellent training and development from BMW and our Group staff

Company

When it comes to careers, nothing feels quite like working in BMW Group Retail. As the most forward-looking automotive brand in the world, we're dedicated to giving customers the very best experience we can. That takes a workforce who aspire to delivering the highest levels of customer service.

We look for people who understand our customers and the role that automotive mobility plays in their lives. People who get genuine satisfaction from knowing customers are inspired by our products and impressed by every aspect of the service we give them.

If you understand what makes our engines run and customers tick, we'll make sure you stay that step ahead. With training from the BMW Group Academy UK and a chance to work on cutting-edge technology, we'll help you to develop as a professional and grow your career within BMW Group Retail.

Why you should join BMW Retail?

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