Customer Care Professional

Employer
American Express
Location
East Sussex, Brighton
Salary
Up to £12.09 per hour
Closing date
8 Jun 2022

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Job Details

Are you looking for a role that offers an exciting environment that celebrates a collaborative and inclusive culture? Then this could be the role for you!

Manpower have a fantastic new opportunity for the right candidate to become a Customer Care Professional, working with our client, a FTSE 100 Credit Card Company based in the heart of Brighton.

The Role

The KYC (Know Your Customer) Customer Care Professional will be responsible for engaging with our Client's Consumer & Corporate Card Members & also Merchants via all types of written & verbal communication in order to obtain crucial Due Diligence Documents.

Markets include Consumer, Corporate and Merchant in the UK. These directives will be received by the AML (Anti Money Laundering) Compliance team requesting these documents as part of their management and investigation of suspicious and unusual activity reports.

All whilst delivering world class customer service and growing brand loyalty.

Please note that no financial background is needed for this role, as our client offers comprehensive training as part of your on-boarding.

In your role you must be:

  • An excellent communicator with exceptional interpersonal skills
  • Confident taking initiative and making judgement calls
  • A team player, working in a highly supportive and collaborative environment
  • Computer Literate

If you feel that you fit the above criteria and would like to work in a vibrant, forward thinking environment, then apply here today!

Company

From high employee satisfaction ratings to their many workplace awards, American Express is consistently recognised as a great place to work by people around the world.

For more than 160 years, American Express has built a business based on trust and reliability, and has earned a reputation for delivering world-class service and business success.

With flexibility, personal recognition, teamwork, reinvention, challenges and integrity at the heart of what you do, you’ll continue to deliver this best-in-class service, every day.

American Express has never been afraid to explore new possibilities. They’re striving to exceed expectations; they’re embracing the changing marketplace. Extraordinary people work for American Express - and this is your chance to be part of it.

Find Us
Location
Head Office
Amex House
Edward Street
Brighton
BN88 1AH
GB

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