Parts Advisor
- Employer
- BMW Group Retail Careers
- Location
- Cheltenham
- Salary
- Negotiable
- Closing date
- 27 May 2022
Job Details
Your role
This varied role will see you interacting with customers both face to face and over the phone. You will be responsible for building lasting relationships with both new and existing customer and ensure you maximise sales and retention.
Duties Include:
- Taking calls and handling customer queries
- Serving and advising customers
- Raising invoices
- Stock checking and replacement
- Picking parts for delivery or collection
- To maintain up-dated displays at all times as per requirements.
Your profile
If you are driven, dedicated to delivering an exceptional customer experience and have a passion for working within a premium brand then this is a fantastic opportunity to develop your career with one of the largest BMW and MINI retailers in the country.
The successful candidate will have proven experience within a similar role, have excellent communication skills and eye for detail.
Rewards
- 32 days annual leave pro rata for part-time employees (inclusive of bank holidays)
- BMW Academy Training
- Performance related bonus
- Health & Wellbeing benefits
- Life Assurance
- Employee Recognition Program
- Employee Car Scheme
- Staff Discounts
- Employee Benefits including discounts on retailers, restaurants & cinemas
- Referral Programme
- On Site parking
- Company Social Events
- Pension Scheme
- Cycle to work Scheme
- Long Service Award
- In-house, manufacturer accredited training & professional training
Working Hours: 40 hours per week, on an alternating two-week shift pattern with a rota on a Saturday morning.
Company
When it comes to careers, nothing feels quite like working in BMW Group Retail. As the most forward-looking automotive brand in the world, we're dedicated to giving customers the very best experience we can. That takes a workforce who aspire to delivering the highest levels of customer service.
We look for people who understand our customers and the role that automotive mobility plays in their lives. People who get genuine satisfaction from knowing customers are inspired by our products and impressed by every aspect of the service we give them.
If you understand what makes our engines run and customers tick, we'll make sure you stay that step ahead. With training from the BMW Group Academy UK and a chance to work on cutting-edge technology, we'll help you to develop as a professional and grow your career within BMW Group Retail.
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