Ocean Freight Forwarder

Undisclosed Company
Essex, Basildon
Closing date
3 Jun 2022

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Driving and Logistics
Job Type
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Manpower are now partnered with a new logistics client who are currently looking for an experienced Ocean Freight Forwarder to join their busy ocean forwarding team.

Good opportunity for a someone with proven Ocean forwarding experience (ideally exports) but people with imports experience will also be considered.

Join a fantastic company with more than 5000 staff worldwide!

The key role of the Ocean Forwarder will be to provide an excellent customer service experience for customers, including clearances, quotes, arranging shipment/deliveries, invoicing and all other functions as required.


  • Completion of end to end forwarding activities a
  • Follow strict and time sensitive KPI's to ensure compliance
  • Work closely with internal and external customers
  • Focus on customer service
  • Ensure invoicing, job costing, CIA, Netting and milestone are updated within the required time-frame
  • Month end department compliance
  • Customs Entries
  • Cost control
  • Assist senior forwarders, Supervisor and line manager where required
  • Ensure all reports including internal and customer specific are completed within the deadline
  • Resolve queries from customers and suppliers
  • Ensure Best Practice models are adopted
  • Work closely with the Operations manager for Internal and external rates reviews
  • Remain in contact with customers and suppliers to maintain relationships
  • To take part in customer reviews when required to build up visibility and relationships with customers
  • Assist sales and management with customer development
  • Any other tasks as directed by their Supervisor or line manager

Essential requirements:

  • Thorough understanding of customer/industry needs
  • Knowledge in of the international transportation and logistics industry, in export Sea operations
  • A knowledge and understanding of financials and impact on business
  • A Good knowledge of IT systems and processes used in the transport sector
  • Fluent in English, local language and any other languages required for smooth operation of business

Working hours are Monday-Friday 9am-5:30pm.

If interested please apply or get in touch with Katy on 07483921954 /

Apply for Ocean Freight Forwarder

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