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Trainee Service Advisor

Employer
BMW Group Retail Careers
Location
Oxford
Salary
Competitive
Closing date
1 Jun 2022

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Sector
Sales
Job Type
Permanent
Hours
Full-time
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Job Details

North Oxford Garage is looking for a Trainee Service Advisor.

Your role

You'll be training to be the link between our customers and the workshop. From welcoming customers, you'll ensure their smooth journey, from agreeing service or understanding repair requirements to booking in work and presenting the completed job. Along the way, you'll organise test drives for our technicians, liaise with our parts team, suggest additional products and services to the customer, and make sure all invoicing is shipshape. It's all about giving BMW customers peace of mind.

Your profile

We're looking for someone with a passion for automotive and excellent customer service skills, You'll be someone who is keen to learn and get to grips with processes, BMW products and services and we'll give you the training and support to progress your career with North Oxford Garage.

Company

When it comes to careers, nothing feels quite like working in BMW Group Retail. As the most forward-looking automotive brand in the world, we're dedicated to giving customers the very best experience we can. That takes a workforce who aspire to delivering the highest levels of customer service.

We look for people who understand our customers and the role that automotive mobility plays in their lives. People who get genuine satisfaction from knowing customers are inspired by our products and impressed by every aspect of the service we give them.

If you understand what makes our engines run and customers tick, we'll make sure you stay that step ahead. With training from the BMW Group Academy UK and a chance to work on cutting-edge technology, we'll help you to develop as a professional and grow your career within BMW Group Retail.

Why you should join BMW Retail?

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