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Assistant Customer Development Manager (Gifting)

Leatherhead, Surrey
£34400 - £43000 per annum + .
Closing date
7 Jun 2022

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Marketing and PR
Job Type
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Job Details

An exciting opportunity has arisen for an Assistant Customer Development Manager (Gifting) to join our client, a leading global FMCG company with Brands such as Dove, Knorr, Persil & Magnum, based at their prestigious facility in Leatherhead. The role is to work from home 3 days per week and 2 days per week in the office (Monday and Thursday). This is a full-time temporary role to start ASAP for 6 months working a 36.25 hour week and is paying between £34,400 and £43,000 per annum, pro rata, depending on experience.

One of the world's leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Over half (57%) of the company's footprint is in developing and emerging markets. Has more than 400 brands found in homes around the world, including Persil, Dove, Knorr, Domestos, Hellmann's, Lipton, Wall's, PG Tips, Ben & Jerry's, Marmite, Magnum and Lynx. We have an exciting opportunity for an Assistant Customer Development Manager to join the UK & Ireland Gifting Team. We aim to use Gifting as a means of building our brand credentials, supporting the brand Jobs to be Done- and adding value to the marketplace. To excite and delight our consumers through the breadth of portfolio- meeting Gifting occasions throughout the year; executed through the full cross section of retail channels. The Gifting business is unique- it requires cross functional teams to work incredibly closely together. Within the UK & Ireland business, it is the one part of the company that fully operates end-to-end; from pack creation and design, through to fulfilment and delivery to the retail customer.

Key Deliverables

- Manage the E2E Gifting shipper process with Shopper marketing; Sign off from Commercial Ops Manager and Head of Gifting

- Coordinate spare stock list with supply chain and gather information for sign off from Commercial Ops & Head of Gifting. Update residual tracker to record all approved deals.

- Design and execute a central Christmas Epos tracker to track sales out vs. forecast, feeding insight back to Gifting team and include in Gifting Newsletter

- Produce and distribute Weekly gifting update/newsletter

- Weekly meetings with Supply chain to produce central report of what is being produced and when to circulate

- Own Weekly meeting with Supply Chain to align orders vs. forecast

- Design and manage an instore activity tracker, tracking promotions and competitor activity

- Support Commercial Ops Manager with any other adhoc project/tasks

Key Experience and Qualifications Required:

- Intermediate to advanced knowledge of Microsoft excel

- Strong PowerPoint and presentation skills

- Good communication skills both verbal and written

- Project management knowledge an advantage

- Experience of Cross functionally

- Be able to work in a group or independently when required.

- A keen eye for creative work

- An understanding of the UK/I Shopper and consumer

- Supply chain experience an advantage

- Finger on the pulse of trends

Key Competencies Required

- Intermediate to advanced level Excel (Pivot tables, VLOOKUP's etc)

- Strong attention to detail

- A passion for Sustainability

- Bias for action- a mentality that stays focused on the job regardless of distractions around

- Building Talent and Teams

- an ability to work easily with a variety of people to contribute to team development

- Teamwork / Communication / Ability to prioritise tasks & manage complicated networks

- Consumer and Customer Focus - a passion for understanding our consumers

- Bias for action- a mentality that stays focused on the job regardless of distractions around


A job at Unilever is a career made by you, with development opportunities, benefits and a working culture that embraces diversity. So whether you’re looking for an internship, apprenticeship, graduate opportunities, or a job opening to progress your professional career, at Unilever you can shape your own path as you work with the brands and people that drive our sustainable business growth.

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