Admin Co-ordinator

Undisclosed Company
West Sussex, Worthing
£10.81 - £12.35 per hour
Closing date
5 Jul 2022

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Manpower is currently recruiting for an Admin Co-ordinator based in Worthing.

Working Hours - Monday to Friday 8.00am to 6.00pm, some weekend will be required as per business needs. Pay per hour is £12.35.

We are looking for reliable and committed individuals who are willing to learn and develop within this role. You will have excellent communication skills and enjoy working within a team.

Duties and responsibilities to include: -

  • To act as the first point of contact between the Consultants and their teams, maintaining good communication with them and other staff in the department.
  • Dealing with face-to-face, telephone and email enquiries from patients, relatives, GPs, other departments within the Trust/community and other hospitals in an appropriate, sensitive/diplomatic manner and as efficiently as possible, ensuring timely resolution/action. Often dealing with queries and complaints which are complex, contentious and emotional in nature.
  • In the absence of the relevant consultant/s, medical or nursing team member, ensure that appropriate messages are taken, or information escalated where appropriate to the senior manager.
  • Responsible for managing database of follow-up patients.
  • Ensure that all correspondence within the team is signed and presented within reasonable time limits.
  • Present pathology, laboratory and x-ray reports together with relevant case notes to Consultant/s or medical staff and filing copies of letters and reports in medical case notes, particularly in time for a forthcoming appointment.
  • Co-ordinate consultant's diary and provide regular clerical and administrative support, meeting on a regular 1:1 basis.
  • Responsible for taking and transcribing minutes at departmental meetings.
  • Audio typing, using Digital Dictation system (Bighand), of admin and any complex, urgent or specialist work e.g. investigating complaints.
  • Proofreading electronic system generated letters.
  • Communicate with the team and ensure that duties are carried out as required.
  • Any other duties appropriate as may be required.

This is an on-going temporary role which could lead to a permanent role for the right person.

Weekly pay - PAYE

28 Days holiday per year

Auto Enrolment into Pension Scheme with NEST

Additional Extras

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