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Motorrad Aftersales Advisor

Employer
BMW Group Retail Careers
Location
Glasgow
Salary
Highly Competitive
Closing date
29 Jun 2022

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Sector
Sales
Job Type
Permanent
Hours
Full-time
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Job Details

Douglas Park Glasgow is looking for a Motorrad Aftersales Advisor.

Your role

Within this role, you will be delivering a seamless experience to our customers in the Aftersales department, dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Aftersales Department, advising on technical queries or issues, booking motorcycles into the department for work to be carried out, informing customers of the progress of their motorcycle, advising the customer on repairs, parts and accessories and finalising the invoice on completion of required work.

Your profile

We are looking for an exceptional individual who is able to demonstrate a successful track record in a customer-facing role. It is essential that the successful applicant has proven experience in the Motor Trade, preferably within the Motorcycle industry and holds a Motorcycle License. Kerridge experience would be advantageous, but it is not essential.

Rewards

Your hard work will be rewarded with a highly competitive basic salary, vehicle, parts and servicing discounts, pension scheme, 22 days holiday allowance plus bank holidays, and access to training courses at the BMW Training Academy.

Company

When it comes to careers, nothing feels quite like working in BMW Group Retail. As the most forward-looking automotive brand in the world, we're dedicated to giving customers the very best experience we can. That takes a workforce who aspire to delivering the highest levels of customer service.

We look for people who understand our customers and the role that automotive mobility plays in their lives. People who get genuine satisfaction from knowing customers are inspired by our products and impressed by every aspect of the service we give them.

If you understand what makes our engines run and customers tick, we'll make sure you stay that step ahead. With training from the BMW Group Academy UK and a chance to work on cutting-edge technology, we'll help you to develop as a professional and grow your career within BMW Group Retail.

Why you should join BMW Retail?

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