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Retail Manager

BMW Group Retail Careers
Bury St Edmunds
£25,000 - £30,000 basic salary (OTE £60k - £65k)
Closing date
25 Jun 2022

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Job Details

Jardine Bury St Edmunds is looking for a Retail Manager.

Your role

Do you have experience in driving performance within a sales environment? Are you a confident communicator and passionate about establishing long-lasting relationships? If so, then we would love to hear from you!

We love people who value exceptional customer experiences in the same way we do. JMG are committed to providing our customers with the highest level of service; as a Retail Manager, this is where you'll play a critical role. It all starts with identifying the needs of our customers and delivering a wow-factor service to them.

A rare opportunity has arisen for an experienced Retail Manager to join our BMW division based in Bury St Edmunds! Please note that current experience within a similar role is essential.

A bit about the role:
  • Responsible for ensuring our customers receive an exceptional level of customer service, promoting loyalty, retention and satisfaction of the brand and dealership.
  • Supporting the Sales Manager in controlling and monitoring the Sales Executive prospect system, ensuring that all information is being entered, updated and used effectively in line with brand and JMG requirements.
  • Ensuring there is a clear and effective presentation process for products and services appropriate to each individual customer's circumstances and requirements.
  • Ensuring sales activities are systematically managed, including direct negotiation with customers if required, to ensure that deals retain maximum profit and customer satisfaction is delivered to the highest possible standards.
  • Responsible for providing business reports to management.
  • Ensuring that within your area of operation all regulations and standards with regards to FCA are adhered to for both Finance & Insurance.

Your profile
  • Experience in successfully operating within automotive sales at Retail Manager level.
  • Experience in working as part of a team with shared objectives and personal performance goals.
  • Sales staff management experience.
  • Able to interpret financial and other statistical information
  • Experience in working with similar profile brands.

  • We grow our own talent! To help you unlock your full potential and progress your career, we provide you with constant training and development opportunities tailored to your goals and ambitions.
  • Everyone is welcome! We are committed to building an inclusive culture and diverse workforce. We're proud of our culture where all colleagues can feel comfortable bringing their true selves to work and thrive in an environment that removes stereotypes and bias.
  • We have a generous benefits package including 33 days holiday (including bank holidays), plus you'll never have to work on your birthday. You'll also have access to a great pension, company car, reward savings, and much more.
  • When we say we care about your wellbeing, we mean it. You'll have access to a fantastic employee assistance programme which includes mental health support, nutritional and financial advice, and a Digital GP. We also have over 50 trained Mental Health First Aiders (and counting) across our business should you ever need to talk to someone confidentially.


When it comes to careers, nothing feels quite like working in BMW Group Retail. As the most forward-looking automotive brand in the world, we're dedicated to giving customers the very best experience we can. That takes a workforce who aspire to delivering the highest levels of customer service.

We look for people who understand our customers and the role that automotive mobility plays in their lives. People who get genuine satisfaction from knowing customers are inspired by our products and impressed by every aspect of the service we give them.

If you understand what makes our engines run and customers tick, we'll make sure you stay that step ahead. With training from the BMW Group Academy UK and a chance to work on cutting-edge technology, we'll help you to develop as a professional and grow your career within BMW Group Retail.

Why you should join BMW Retail?

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