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Service Bookings Clerk

Employer
BMW Group Retail Careers
Location
Wolverhampton
Salary
Competitive
Closing date
1 Jul 2022

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Sector
Sales
Job Type
Permanent
Hours
Full-time
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Job Details

Rybrook Wolverhampton is looking for a Service Bookings Clerk.

Your role

The Service Bookings role involves guiding customers through the process of servicing their vehicle, starting with initial booking of their vehicle into the workshop. Delivering high levels of customer service, you will find out their requirements, advise on cost and estimating timescale, and arrange courtesy cars.

Your profile

We are looking for someone who is a confident automotive service advisor/bookings clerk and is used to dealing with customers over the phone. As well as having exceptional customer service skills, the ideal candidate will have the ability to promote our products and services confidently and also accurately book appointments. A solid track record as a dealership service advisor, service booking advisor or service receptionist will be advantageous as will proven experience in using Kerridge, ADP Autoline or CDK Drive.

Company

When it comes to careers, nothing feels quite like working in BMW Group Retail. As the most forward-looking automotive brand in the world, we're dedicated to giving customers the very best experience we can. That takes a workforce who aspire to delivering the highest levels of customer service.

We look for people who understand our customers and the role that automotive mobility plays in their lives. People who get genuine satisfaction from knowing customers are inspired by our products and impressed by every aspect of the service we give them.

If you understand what makes our engines run and customers tick, we'll make sure you stay that step ahead. With training from the BMW Group Academy UK and a chance to work on cutting-edge technology, we'll help you to develop as a professional and grow your career within BMW Group Retail.

Why you should join BMW Retail?

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