Bike Aftersales Trainee
- Employer
- BMW Group Retail Careers
- Location
- Northamptonshire
- Salary
- Negotiable
- Closing date
- 1 Jul 2022
Job Details
Your role
As an Aftersales Trainee you will work within a 15-person team, reporting to the Aftersales Manager of our Bedford Road, Northampton showroom. Your department will be responsible for Maintenance, Repair, Parts and Accessory support of a busy Aftersales operation, which looks after 20+ retail customers per day. Day-to-day activities will involve supporting customers visiting the showroom, enquiring via telephone & online. The ideal candidate will have a keen interest in building knowledge of the BMW Motorcycle range of bikes, accessories, and service arrangements.
Your profile
The successful applicant does not need prior direct experience in a motorcycle or car retail environment. However, they will need to be confident in speaking with customers, have a good eye for detail, a keenness to learn, and have a willing and helpful attitude. Products and systems Training will be provided both in house, and at the industry-leading BMW training academy, with plenty of career progression potential in both the Aftersales and Sales operations of our growing Motorcycle and Car retail operations. A motorcycle licence is not an initial requirement but would be a definite advantage, with the expectation of being able to ride and move the product safely within 12-months.
The on-target earnings potential of up to £24,000 per year will be based around the experience and potential of the successful candidate.
Rewards
Join us in our mission is to deliver outstanding automotive services and you could benefit from your birthday off, 30 days holiday, inclusive of bank holidays rising to 32 with service, 1,000's of retailer discounts with Torque (our engagement hub), paid time off to volunteer, life insurance, Cycle to Work scheme and much more.
Company
When it comes to careers, nothing feels quite like working in BMW Group Retail. As the most forward-looking automotive brand in the world, we're dedicated to giving customers the very best experience we can. That takes a workforce who aspire to delivering the highest levels of customer service.
We look for people who understand our customers and the role that automotive mobility plays in their lives. People who get genuine satisfaction from knowing customers are inspired by our products and impressed by every aspect of the service we give them.
If you understand what makes our engines run and customers tick, we'll make sure you stay that step ahead. With training from the BMW Group Academy UK and a chance to work on cutting-edge technology, we'll help you to develop as a professional and grow your career within BMW Group Retail.
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