Customer Service Advisor

Employer
Whirlpool
Location
Peterborough, Cambridgeshire
Salary
£9.50 - £12.66 per hour
Closing date
11 Jul 2022

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Job Details

Manpower are currently recruiting for Customer Service Advisor to work on behalf of our well-established, globally recognised client. Successful candidates will be employed on a temporary ongoing contract with the potential to lead into a permanent position direct with our client.

The role will be taking inbound calls from customers, giving advice and dealing with queries across multiple brands. Passing relevant information onto a follow up team or arranging service bookings for the customer.

Experience in customer service is preferred but not essential as full training will be provided however you should have the following skills and attributes:

  • Knowledge of IT systems
  • Proficient at Microsoft office programmes
  • Confident telephone manner
  • Competent written communication skills

You will work 37 hours per week on a 4 week rolling ROTA, Monday - Friday between the hours of 08:00 - 18:00. Working 1 in every 4 Saturdays between the hours of 08:30 - 16:30 and 1 in every 4 Sundays between the hours of 09:30 - 15:30. There will be opportunity to work overtime daily, OT is paid at time and 1/3.

  • Central location with great public transport links
  • Free on-site parking
  • Onsite canteen and kitchen facilities
  • Weekly pay, every Friday!

For successful applicants the start date will be the 1st August. The first 2 weeks will be your training period, during this time no holidays or pre-booked appointments will be authorised. Any pre-booked holidays after your 2-week training will be granted.

We have interviews available this week, which will be held over Microsoft Teams.

Contact Kortnee on 07483931963 for more information

Company

For more than 100 years, Whirlpool has been delivering value, one moment at a time. 
 
They’re the number one major appliance manufacturer in the world, achieving approximately $21 billion in sales every year. More than 97,000 people work for Whirlpool, and they currently have 70 manufacturing and technology research centres. Their brands, including Whirlpool, KitchenAid, Maytag, Consul, Brastemp, Amana, Bauknecht, Jenn-Air and Indesit, are present in nearly every country around the world.

Take a look below at the roles we are currently recruiting for, to support Whirlpools retrofit program.

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