Airfreight Coordinator

Manpower Ireland
EUR30000 - EUR40000 per annum
Closing date
18 Jul 2022

View more

Driving and Logistics
Job Type
You need to sign in or create an account to save a job.

Job title: Airfreight Coordinator

Reports to:

Operations Manager

Overall Job Purpose:
To ensure that the Airfreight service delivered, meets and exceeds customer expectations, is in accordance with established service levels/SOPS's and is within Revenue & Cost parameters. Ensure that all associated administrative requirements are complete and accurate. Proactively support and contribute to the achievement of Departmental, Branch and Company goals and objectives.

Key Relationships:

Airfreight Department Manager
Dublin Branch Personnel
Sales Department
Finance Department
Transport Department

Airlines/Agents and other service providers

Description of all key tasks and responsibilities including decision making authority (as agreed with Line Manager)

Liaising with customers daily taking bookings and arranging shipments on behalf of the customer
Preparation of all shipping documents including customs clearance
Scheduling of daily collections and deliveries for the freight and installation departments
Customer service support, providing problem solving skills where issues arise and preventive actions and new operational procedure are required
Daily monitoring of shipments by coordinating with the airlines, shipping lines shippers and overseas agents. Continuous shipment progress reports to be provided to the customer
Ensure all partners in the supply chain are working effectively and efficiently to ensure smooth operations
Ensure procedures relating to the accrual of costs, invoicing, and completion of shipment files are adhered to
Attend customer daily/weekly meetings and provide status updates on all shipments.
Customer KPI to be adhered to
Continually evaluate operational practices to ensure optimum utilisation of resources

Experience required (incl. years required & preferred background)

Minimum 1 year multi-modal Freight Forwarding experience in Ireland.
Creation of KPI's
IT skills (intermediate)
Freight management system knowledge
Strong planning and organising skills with the ability to multi-task whilst working to tight deadlines
Deliver key projects on time and in line with objectives
Demonstrate strong effective leadership skills & technical operations competence
Excellent analytical skills, problem-solving and decision skills in multi-functional settings
Logistics and Distribution industry experience

Both Import & Export experience
Experience in other channels

Person Competencies (Skills, Knowledge, Ability)

Customer and Service Orientation
Commitment to Quality
Computer Literacy
Product Knowledge (Airfreight)
Health & Safety Awareness
Willingness to Learn and develop
Target and Focus Result
Communication Skills
Ability to work under pressure while maintaining accuracy

Problem Solving

Key Outputs / Performance Measures
Customer Satisfaction
Accuracy in billing and general operations execution of duties
Quality Measurements

Apply for Airfreight Coordinator

Fields marked with an asterisk (*) are required

Your file must be a .doc, .pdf, .docx, or .rtf. No larger than 1MB
Selected file:

Add a cover message

Your communication preferences
I would like to receive communications. required
I would like you to share my personal data with other Companies within the ManpowerGroup. required

When you apply for a job we will send your application to the named employer, who may contact you. By applying for a job listed on you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please contact us. All emails will contain a link in the footer to enable you to unsubscribe at any time.

You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert