Sales Support Executive

Employer
E.ON
Location
West Yorkshire, Leeds
Salary
Up to £16.32 per hour
Closing date
19 Jul 2022
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Job Details

Sales Support Executive

Millions of people get their gas and electricity from one of the UK's top energy provider, at home and at work - and this is your chance to join us as a Sales Support Executive.

This position is based in Leeds and will be a mixture of home working and office working. You will need to be able to get to site on a regular basis.

The working hours for this role are Monday-Friday 9am-5pm.

The role is initially a 6 month contract with the potential to be extended and potential permanent employment further down the line.

About the role:

The role is charged with supporting sales processes, upholding data quality and responding to contractual queries across non-commodity product sets. Responsible for quality data entry of sales quotations and contractual data. The job holder will input into formulation of customer proposals and take on personal responsibility for accuracy of data, adherence to and compliance with policies and processes.

Main Responsibilities:

  • Processing and setup of key Sales documentation in line with established processes and timescales. Including proposals, contracts, site additions, variations etc.
  • To proactively build key stakeholder relationships to manage expectations for Sales teams, customers and TPIs
  • Processing and assurance of quality data to drive operational workflows and reporting.
  • Champion data quality and compliance with process and policy. Insist on high standards.
  • Proactive in terms of problem solving and process improvement. Identify trends and opportunity for improvement.
  • Query resolution - addressing customer and TPI queries in a timely and professional manner. Building relationships and being proactive.
  • Prioritising activity based on urgent / important criteria and materiality / customer impact.
  • Manage competing and often conflicting demands/viewpoints in determining and prioritising workload.

Key Skills:

  • Excellent communication skills and the ability to influence stakeholders across teams / functions.
  • Experience of building relationships with stakeholders & customers
  • Proactive and driven to find the right answer for the customer and nBS, an ambassador for data quality and invested in the benefit of getting it right first time.
  • With a structured and logical approach, the role holder will have strong analytical skills capable of identifying and solving problems and will possess the ability to analyse and articulate recommendations and insight in a clear, concise manner;
  • Resilient and capable of managing competing and often conflicting demands/viewpoints in determining and prioritising workload.
  • Ability to manage and prioritise workload to deliver against customer or stakeholder deadlines and manage

The Benefits:

You'll join us on a temporary basis. There's a range of great benefits on offer too:

  • The pay will be £16.32 per hour.
  • You'll start with 28 days pro-rata annual leave year, but after 12 weeks this will increase to 34 days pro-rata (including bank holidays)

Interested? Click 'apply' to start your application today.

Company

Millions of people get their electricity and gas from E.ON - they’re one of the UK’s top energy companies. They’re on a mission to be every customer’s trusted energy partner by being genuinely helpful, acting fairly, keeping things simple, knowing their stuff and doing the right things right. They need the best possible people on board to help them to achieve this – that’s where you come in.

Join the 12,000 people who work for E.ON, and you can be sure they’ll do everything they can to help you be engaged, energised and passionate about what you do.

Right from the start, you’ll receive comprehensive training, a mentor to help you settle in, weekly coaching and monthly one-to-ones. You’ll be able to fit your job around your life, with flexible working options available too. And if you want to progress your career, there’s a real chance of promotion - your manager will always be on hand to support you, and it can happen as much or as little as you want.

It’s all about cleaner, better energy, and a working environment where you are valued, fairly treated and confident that your job is right for you.

Find Us
Location
Head Office
Westwood Business Park
Coventry
CV4 8JG
GB

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