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Customer Support Advisor

BMW Group Retail Careers
Closing date
8 Jul 2022

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Job Details

Arden Maidstone is looking for Customer Support.

Your role

Duties involved include:
  • Intercepting all inbound calls to the Group
  • Booking cars in for servicing
  • Upselling of products

Your profile

Our ideal candidate will have an excellent telephone manner, be computer literate, stay calm under pressure and possess a high attention to detail. Being able to work independently, and also as part of the Customer Support team is essential.

The role involves the use of several software packages unique to the motor trade so a high level of competency in IT is essential.


Your hard work will be rewarded with a highly competitive basic salary and an exceptional OTE potential with access to training courses at the BMW Training Academy, health care through Benenden, company car scheme and company pension scheme.


When it comes to careers, nothing feels quite like working in BMW Group Retail. As the most forward-looking automotive brand in the world, we're dedicated to giving customers the very best experience we can. That takes a workforce who aspire to delivering the highest levels of customer service.

We look for people who understand our customers and the role that automotive mobility plays in their lives. People who get genuine satisfaction from knowing customers are inspired by our products and impressed by every aspect of the service we give them.

If you understand what makes our engines run and customers tick, we'll make sure you stay that step ahead. With training from the BMW Group Academy UK and a chance to work on cutting-edge technology, we'll help you to develop as a professional and grow your career within BMW Group Retail.

Why you should join BMW Retail?

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