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Administrator (Part Time)

Employer
Unilever
Location
Merseyside, Port Sunlight
Salary
Up to £21542 per annum
Closing date
26 Jul 2022

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Job Details

An exciting opportunity has arisen for an Administrator to join our client, a leading global FMCG company with Brands such as Dove, Knorr, Persil & Magnum, based at their Consumer Studies Centre in Port Sunlight, Wirral.

This is a part-time (18.5 hours per week) temporary role to last until the end of December 2022, to start ASAP. This role is paying £21,542 per annum, pro rata (£11.05 per hour)

Working Hours:

8:30am-3:30pm Mon, Tues and 9am-3pm Thurs = 18.5hrs

This pattern will be fixed although occasionally, there may be a need to be flexible.

We are looking for a highly motivated person to assist in delivering operational services in the Consumer Centre at Port Sunlight Research and Development. The candidate will be responsible for providing administrative support for the R&D human test programme. The position will suit a self-starter with excellent customer service skills who is confident, and has experience of, using digital booking systems and databases. Attention to detail and accuracy is a must in this role.

The Consumer Centre at Port Sunlight administers internal testing supporting the Research & Development of home and personal care groups based at this site. A database of panellists (volunteers from the public) is maintained by the Centre. Panellists are invited on to site to test and provide feedback on new products being developed. 2022 is a critical time for the Centre as it will move location on site.

Key Accountabilities

  • Meeting and greeting panellists. Meet and greet will be desk based then move to mobile (no desk) in July 2022
  • Assist panellists with self-check in (from July 2022)
  • Answering calls and emails from panellists
  • Maintaining accurate records in the database
  • Protecting data shared with the centre
  • Scheduling tests and allocating rooms (with managers)
  • Using panel management software
  • Using room booking software
  • Maintaining the professional image of Unilever with members of the public.
  • Follow the Consumer Centre code of conduct
  • Implement and follow safety guidelines


Key Skills Required

  • Strong IT skills in Microsoft Office including Excel
  • An eye for detail and confidence/accuracy in managing data is essential
  • Experience of dealing with customers in a retail or service environment
  • Experience with database booking or scheduling systems would be helpful
  • GCSE maths and English (grade C or above)
  • Strong communication, interpersonal and teamworking skills
  • Planning and Organising
  • Strong knowledge of using databases for setting up appointments
  • Excellent customer service skills


Company

A job at Unilever is a career made by you, with development opportunities, benefits and a working culture that embraces diversity. So whether you’re looking for an internship, apprenticeship, graduate opportunities, or a job opening to progress your professional career, at Unilever you can shape your own path as you work with the brands and people that drive our sustainable business growth.

Find Us
Location
Manpower UK Ltd
C/O Unilever HPC
Port Sunlight
Wirral
CH62 4ZD
GB
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