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AOG - Customer Care Specialist - Nights

Undisclosed Company
Feltham, London
£32000.00 - £35000.00 per annum + Night shift allowance - £5,000
Closing date
29 Jul 2022

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Driving and Logistics
Job Type
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Looking to join a Global Transport & Logistics company in West London? I'm recruiting for an "AOG - Customer Service Agent".

The purpose of the role is to provide an efficient and proactive Export service to all customers and service providers.

If you have at least 1 year's experience within Airfreight and want to path out a career this could be the position for you.

The job:

  • Monitor and action generic email box - respond promptly
  • Arranging collection for vendors
  • Utilising internal systems to produce shipping documentation
  • Posting flights, job invoicing, and cost control
  • Dealing with enquires and complaints - investigate and respond promptly - both external/internal customers and suppliers
  • Support Sales and CSM with customer visits as requested.


  • Day & Night shifts available
  • £32-35,000 + £5,000 for night shifts
  • Pension
  • Holidays
  • Company benefits

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