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Parts Advisor

Employer
BMW Group Retail Careers
Location
Ruislip
Salary
Competitive
Closing date
13 Jul 2022

View more

Sector
Sales
Job Type
Permanent
Hours
Full-time
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Job Details

Barons Ruislip is looking for a Parts Advisor.

Your role

A large part of the Parts Advisor position involves:
  • Establishing customers' needs for required parts through conversations, diagnosis and recommendations as appropriate;
  • Communicating relevant promotions and offers to customers;
  • Delivering exceptional customer service to external and internal customers;
  • Receiving, recording and allocating parts and consumables from suppliers;
  • Reporting any stock damages or losses;
  • Assisting parts stock checks;
  • Liaising and maintaining a brilliant working relationship with the manufacturer;
  • Being fully conversant with procedures within the parts department;
  • Maintaining and updating displays as per manufacturer requirements.

Your profile

The service and expertise provided by our parts team are crucial to the business' success. Therefore, the successful candidate for our Parts Advisor position will have previous experience in a similar role and proven customer service skills.

We expect you to demonstrate some skills that will prove very beneficial in the position, including:
  • Teamwork
  • Ability to multi-task
  • Ability to work to deadlines
  • Confident and professional communication skills
  • Organised

Rewards

Group 1 Automotive Employees benefit from: Company Pension, Performance Bonus, Company Benefits Scheme, Long Service Holiday Reward, Enhanced Maternity Policy, Share Save Scheme and Your Birthday Off.

Company

When it comes to careers, nothing feels quite like working in BMW Group Retail. As the most forward-looking automotive brand in the world, we're dedicated to giving customers the very best experience we can. That takes a workforce who aspire to delivering the highest levels of customer service.

We look for people who understand our customers and the role that automotive mobility plays in their lives. People who get genuine satisfaction from knowing customers are inspired by our products and impressed by every aspect of the service we give them.

If you understand what makes our engines run and customers tick, we'll make sure you stay that step ahead. With training from the BMW Group Academy UK and a chance to work on cutting-edge technology, we'll help you to develop as a professional and grow your career within BMW Group Retail.

Why you should join BMW Retail?

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