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Audit Support Administrator (German Speaking)

Employer
SAP
Location
Galway
Salary
Negotiable
Closing date
2 Aug 2022

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Job Details

Audit Support Administrator

We are currently recruiting for a German Audit Support Administrator to work with our client SAP in Galway! The role is remote based initially and will become hybrid in mid-2022. This is a fixed-term contract of 12 months.
SAP go to great lengths to ensure you have every opportunity to succeed - in your own way.

Flourish in an environment that encourages free expression, collaboration, individuality, and diversity. They invest heavily in learning and career development. Gain new skills and experience through self-paced learning, mentoring and more.


In this role, you will find the learning environment highly stimulating, where employees acquire knowledge and skills through a dedicated mentor, trainers and e-learning courses.


Best of all, you become part of a rich, stimulating environment in which you have daily access to technical experts, subject-matter experts, and business professionals. Being based in Galway, you will experience a thriving cultural atmosphere on the West coast of Ireland and all the things that you would expect from a lively university city.

 

Expectations and Tasks

The Global License Audit & Compliance (GLAC) department ensures that our customers fully comply with their license agreement as determined by SAP. Working with SAP customers (some of the largest brands in the world) as well as SAP colleagues in our sales and contract departments, you will have the opportunity to experience a global working environment within a multinational team.

Your role is to:

  • Communicate with our customers on a daily basis and support the license audit process (giving advice on technical and contractual questions which customers may have).
  • Follow up with customers and sales to ensure that license audits are completed in a timely manner
  • Process audit results received and compare the results to the licensed software contracts and create evaluation reports to assess compliance
  • As a contributing member of our energetic team, you will have the opportunity to work in a dynamic environment supporting SAP's vision to help the world run better.

Education AND Qualifications/Skills AND Competencies

  • Fluent in English and German
  • Strong customer focus (at least 1 year's customer service experience) and commitment to excellent customer service
  • Strong communicator who likes to work in a multinational team environment
  • Excellent organisational and follow-up skills

Company

SAP is the world leader in enterprise applications in terms of software and software-related service revenue. Based on market capitalization, we are the world’s third largest independent software manufacturer. SAP is at the center of today’s business and technology revolution. SAP helps you streamline your processes, giving you the ability to use live data to predict customer trends – live and in the moment. Across your entire business. When you run live, you run simple with SAP.

With offices and labs located worldwide, SAP serves over 345,000 customers with 84,000 employees, more than 150 nationalities worldwide in 130 countries.

SAP began operations in Ireland in 1997, and today has offices in Dublin and Galway and employs over 1,700 people across 41 lines of business. SAP employees in Ireland comprise a diverse community – 60 nationalities of people speaking 47 languages. Located between SAP EMEA and the U.S. headquarters of SAP Americas, and with so many languages and cultures present, Ireland provides the ideal setting to host the SAP service and support organisation serving SAP customers in these regions.

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