Document Controller

Our client, a leading energy provider is currently recruiting a Document Controller to join their Business Support Team in Dungeness. This is a temporary ongoing position working 37hrs per week over M-F

Roles & Responsibilities

• You will be working as an integral part of a multi-disciplined team, reporting to the Support Team Leader. The majority of your role will be spent supporting the Document Management process, used throughout the fleet of stations.
• You will perform all facets of the document management role. Including quality checks, issuing documents, maintenance of alert groups and coaching of staff in the use of our systems and procedures. In addition to this, you will be carrying out general admin duties within the Support Team, supporting both the team and the wider station where necessary.

• You will possess a keen attention to detail; critical when carrying out the stringent quality checks required of our documentation. Additionally, you will be thorough, and maintain a robust questioning attitude. You will be comfortable with a range of software programs - strong knowledge of the Microsoft suite is essential (Office, Excel and Word especially).
• You will be keen to learn new database software, and a background using such programs is ideal.

Key Tasks

• Prioritisation of system alerts as part of a small team, and subsequently making necessary corrections to the submitted documents.
• Progress documents through existing lifecycle; including reservation, quality checks, approval, issue and superseding in line with company procedure.
• Issuing approved documentation via hardcopy of electronic transmittal, including updating remote libraries where applicable.
• Maintenance of existing alert groups and distribution lists.
• Provide coaching and support to Station staff in the use of Document Management systems.
• A range of other administration duties as directed by the Support Team Leader.

Key Skills

• Intermediate-level skills in Microsoft Office suite of programs, especially Outlook, Word and Excel. Full training will be given on company systems.
• Keen attention to detail.
• Communication skills and the confidence to use them to liaise with colleagues at all levels of the organisation.
• Self-motivated and able to prioritise your workload.
• Open, honest and trustworthy due to the sensitive nature of the business.
• Excellent organisational skills
• Ability to work both alone and as part of a team.