Complaints Handler - Birmingham

Deliver world-class customer service for a leading global bank.

Complaints Handler

£11.84 per hour + Excellent Benefits

(Temporary ongoing role with the potential of permanent employment)

Join a team that can impact people's lives every day whilst working in a dynamic, fast paced environment.

Long term/ongoing temporary contracts leading to permanent opportunities

£11.84 per hour

33 days holiday each year

5 days over 6, Monday-Saturday, various shifts available between 8am - 6pm. Please see bottom for more information on shifts. Working roughly 1 Saturday in every 6 weeks. 35 hours Full time role.

In this role you will need the following:
Customer Orientated
Highly developed written and verbal communication skills
Good attention to detail
Challenging and questioning
Technical Knowledge
Excellent written communication skills
Banking/Financial/Complaints Background experience would be advantageous

Remote working once trained - 2 days a month in the office after training has been completed.

On site restaurant facilities

Whatever your background, if you are Customer focused complaints handler and self-motivated this could be an excellent opportunity for you to join a major leading global bank in their Complaints Handling team.

The client will provide excellent first-class training programme for 6 to 8 weeks on site, enjoy a fast-paced environment, all whilst working as part of a great team.

Please note that this position will involve completing online assessments and will require pre-employment screening including a credit check and two year's referencing.

As a Manpower employee we are delighted to offer you the opportunity to join an online learning pathway - MyPath - which is a tailored training programme to support your development journey. Throughout the programme Manpower will provide you with personalised guidance, career development through educational opportunities, training to advance your skills and meet employers' needs today and in the future.