Store Manager
- Employer
- Undisclosed Company
- Location
- New Malden, London
- Salary
- Up to £23609.00 per annum
- Closing date
- 24 Aug 2022
View more
- Sector
- Management and Executive
- Job Type
- Permanent
- Hours
- Full-time
I am excited to be recruiting for a Store Manager based in New Malden
Working with a UK-wide storage facility offering excellent customer service and taking pride in the security offered they are now looking to recruit a Store Manager at their New Malden site.
Main Aim of the Role
To take a customer-focused and commercial approach to the running of the store, with the aim of maximising revenue and profitability.
Responsibilities
* Takes responsibility for organising the work of self and others, managing information, decision making, planning and prioritising to achieve business results.
* Delivers excellent service to ensure high levels of customer satisfaction.
* Motivates the sales team to meet sales objectives by training and mentoring staff.
* Ensures self and others maintain a positive approach utilising initiative and demonstrating commitment and flexibility to overcome challenges.
* Share's experience and ensures regular communication to develop the team to work as one, rewarding and recognising success.
* Ensures self and others maximise sales at every opportunity through promoting the products and services available, regularly communicating sales performance, and introducing competitions and incentives.
* Ensures self and others consistently exceed customer expectations, reviewing and communicating all relevant feedback to improve service standards within the store.
* Maintains an awareness of competitor activity and introduces and develops ideas to actively promote the store.
* Ensures that self and others maintain the cleanliness and presentation of the store, conducting regular maintenance checks and complying with company Health and Safety and Security procedures.
* Delivers accurate and consistent adherence to Company profit protection measures.
* Takes responsibility for the accurate completion of store administration, ensuring that weekly and monthly tasks are completed within deadlines and performance is reviewed against targets set.
* Provides guidance and support to others through regular performance reviews and delegation of tasks to promote individual development.
* Manages the performance of others following Company Policy, ensuring regular praise and encouragement to maximise the team potential.
About You
* Demonstrates excellent communication and interpersonal skills.
* Has a "can do" attitude, leading by example.
* Possesses strong listening skills with a genuine desire to help others and learn.
* Is customer service-oriented and has a good understanding of business management processes.
* Has excellent prioritisation skills, with the ability to make decisions and delegate accordingly.
* Demonstrates enthusiasm and consistency with the ability to work alone or within a team.
* Has a desire to work as part of a team to generate fresh and innovative ideas.
* Demonstrates a strong commercial awareness and resourcefulness.
* Continually reviews own performance and requests feedback, seeking opportunities to take on new learning.
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