Deskside Support Engineer III - Mobile (South East England)

An exciting opportunity has arisen to join a world leading global organisation. Our client, a blue-chip IT company, is currently seeking a Deskside Support Engineer III - Mobile around South East England. This is a full-time permanent role, working 37.5 hours per week to start ASAP. The role is paying up to £28,290 per annum plus company van

**Due to the nature of our client's work the successful candidate must obtain SC Security Clearance. For this reason, we are only able to progress applications from British nationals**

As a Mobile Desktop Support Engineer, you will predominately cover South East England, supporting multiple accounts on SLA based tickets/requests, projects, and general site support activities.

Due to being a mobile role, applicants must hold a full UK driving licence to be considered for the role. A company van will be provided.

As a Mobile Desktop Support Engineer, you will:

• Have experience with VIP support and engagement
• Troubleshoot known and unknown hardware issues related to desktop, laptops, workstations, peripherals, and associated accessories
• Troubleshoot known and unknown software issues related to Windows platforms
• Be the smart 'hands and eyes' support for infrastructure and data centre activities
• Document site processes and knowledge base article management
• Be involved in projects when required
• Be comfortable with travelling from site to site where required

What we are looking for:

• Experience with current and past Microsoft windows operating systems
• Basic knowledge of Mac OS platforms
• Knowledge of Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc)
• Knowledge of Windows imaging techniques (Network & Local)
• Microsoft Active Directory & Azure Active Directory knowledge
• Experience with Ticket Management (ServiceNow, Remedy etc)
• Knowledge of mobile devices, Android & IOS & SIM Management
• Experience with Break fix, IMACs, Incidents, Projects
• Experience with desktop/printer configurations
• Excellent interpersonal & communication skills
• Ability to work independently and as part of a team
• Ability to manage your day effectively
• Must have a full valid UK drivers' licence

This is an excellent opportunity to join our client and as an employee you will gain access to a large library of training courses and accreditations to help further your skills and development.

As an employee you will benefit from:

• Flexible benefits including, private medical and health insurance, basic cover paid by employer * Free eye test vouchers * Company pension scheme * Income protection after 6 months' service should you be off work due to serious illness * 23 days holiday rising by 1 day per year to max 25 * Option to purchase / sell additional holiday * Life insurance * Employee Assistance Programme, free confidential advice covering a range of areas including mental health and financial support