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System Trainer

The Open University
Milton Keynes, Buckinghamshire
£37099 - £44263 per annum
Closing date
14 Feb 2024

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Public Sector
Job Type

Job Details

Manpower have an exciting opportunity to join our client, the UK's largest university, a world leader in flexible part-time education as a System Trainer based at their prestigious site in Milton Keynes. Flexible and remote working is an option but must be able to attend Milton Keynes as required.

This is a full-time, fixed term role to last until the end of July 2024.

Depending on experience, this role is paying between £37,099 - £44,263 per annum, pro rata.

We are looking for an innovative Trainer to help with the training delivery of SuccessFactors Recruitment and Onboarding for our client's employees. The Trainer will assist the Training Lead with the design of all training materials, deliver both system and process training and associated soft skills training, and support employees during go-live.

Key Accountabilities

  • Create comprehensive user guides to aid classroom sessions for both on system and off system activities.
  • Create online material, such as eLearning, for learners to access after training and to assist new starters.
  • Deliver training sessions on SuccessFactors Recruitment and Onboarding, and associated processes.
  • Deliver soft skills training to complement recruitment and onboarding processes.
  • Evaluate employee performance and report to line managers and key stakeholders.
  • Prepare learning materials for training programs.
  • Support learners to embed new system and processes into their day-to-day activities.
  • Encourage learners on their change journey.

Key Skills Required

  • Prior experience as a trainer
  • Developing training material such as user guides, process guides and quick reference documents.
  • Systems training delivery.
  • Soft skills training delivery.
  • You will be able to communicate to various learning styles and adapt your training styles to help all learners.
  • You will be able to organise your time in order for you to prepare, deliver and feedback for multiple training sessions over consecutive days.
  • You will be able to travel to Milton Keynes regularly for onsite classroom training and have a suitable space working from home to deliver virtual training sessions.

Knowledge or experience in the following areas is also desirable:

  • Recruitment processes and practices
  • SuccessFactors recruitment and onboarding
  • SAP Enable Now
  • The change cycle and the impact of change on employees

Our client promotes diversity in employment and welcome applications from all sections of the community.


Manpower are working with The Open University as their strategic partner for all temporary, contingent and permanent requirements across their various locations.

How would you like to help someone change their life?

The Open University is the UK's largest university, a world leader in flexible part-time education combining a mission to widen access to higher education with research excellence, transforming lives through education. Our research underpins the teaching we deliver to some 200,000 students as the UK's largest university. Nearly three quarters (72%) of Open University research was assessed as world-leading or internationally excellent.

Uniquely we operate within the four nations of the UK, with nation offices in Belfast, Cardiff and Edinburgh as well as regional offices in England and our head office in Milton Keynes.

All of our roles play a key part in our students' journey. The Open University helps anyone in the UK better themselves, whatever their age, background or circumstances. Dip into our series of Open Diaries and discover what it's like for our students to take that life-changing step that you could be a part of.



Jo Priddey
I started working with the OU as temporary staff through Manpower during the pandemic. I thought the initial training was fantastic and felt well prepared to start working. When I was offered a permanent position it was great that the OU took my personal needs into consideration so that I am able to complete my degree and work 4 days a week.

Charles White
The recruitment process was smooth from start to finish. As an applicant, it was useful to have the selection process made clear to you from the outset. Communication from Manpower was, and remains, good. Excellent candidate care continues to be provided, they are both responsive and proactive.

So far the Open University has been the best job I have ever had, a very relaxed environment, everyone open to helping one another, no pressure and all trainers prioritise the quality of calls rather than the quantity.

Sarah George
Whilst working at the Open University, the support I have received has been outstanding; from colleagues at advisor level, to the senior management team, there is not a question or query that has not been resolved without a swift and appropriate response.

Thecla Chakunte
Working with the Open University has opened me to a lot. There are a lot of trainings to improve your skills and open you to other possibilities. There is room for growth. A lot of it. And did you know you can study for FREE as permanent staff? Wow! There are other juicy perks too.

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