Service Advisor
- Employer
- BMW Group Retail Careers
- Location
- Croydon
- Salary
- Competitive
- Closing date
- 23 Feb 2024
Job Details
Your role
You'll be the link between our customers and the workshop. You can expect to cover most of the process, from welcoming customers, ensuring a smooth journey, agreeing on a service or understanding repair requirements to booking work and presenting the completed job.
Along the way, you'll organise test drives for our technicians, liaise with our Parts team, suggest additional products and services to the customer, and make sure all invoicing is shipshape. It's all about giving BMW customers peace of mind.
Your profile
We're looking for someone with proven service advisor experience and a passion for automotive. You'll be someone who can quickly get to grips with processes, BMW products and services. If you have the tenacity and commitment to realise your potential, we'll give you the training to go as far as you can.
Company
When it comes to careers, nothing feels quite like working in BMW Group Retail. As the most forward-looking automotive brand in the world, we're dedicated to giving customers the very best experience we can. That takes a workforce who aspire to delivering the highest levels of customer service.
We look for people who understand our customers and the role that automotive mobility plays in their lives. People who get genuine satisfaction from knowing customers are inspired by our products and impressed by every aspect of the service we give them.
If you understand what makes our engines run and customers tick, we'll make sure you stay that step ahead. With training from the BMW Group Academy UK and a chance to work on cutting-edge technology, we'll help you to develop as a professional and grow your career within BMW Group Retail.
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