Customer Service Advisor

We seek a highly motivated individual to join a friendly team as a Customer Service Advisor in the Bournemouth area. We deliver complete end-to-end services through all stages of equipment provision and recycling. Our mission is to help people remain independent and prevent unnecessary hospital stays.

About you:

• You will have excellent customer service experience and attention to detail
• You are a well-organised individual with some IT/ Admin experience
• Have good people skills and empathy

Main tasks:

• You are responsible for arranging deliveries and collections of equipment, providing excellent customer service, answering inbound and making outbound calls
• Liaise with Equipment Technicians to ensure the service runs smoothly
• Most importantly, you'll have the necessary care and compassion required to ensure our Service runs smoothly so our Service users receive the best possible customer service
• You will be responsible for providing excellent customer service to our Service users and resolving any issues efficiently and in a timely manner.

Working Hours:

Monday to Friday 08:00-16:30

37.5 hours per week

Pay rates are:

£11.44

Location:

Bournemouth, England

Vacancy Type:

Full-time, temp to perm role

Additional Information:

Does this role sound like an excellent opportunity for you? Then please get in touch for an informal chat.