Service Advisor

BMW Group Retail Careers
Highly Competitive
Closing date
15 Mar 2024

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Job Type

Job Details

Douglas Park Glasgow is looking for a Service Advisor.

Your role

What you will do:
  • Help contribute towards the team's daily workload
  • Process invoices, paperwork, and customer details
  • Liaise directly with customers providing a second to none level of service
  • Maintain, create and change in our databases
  • Be able to, maintain a high consistent quality of work
  • Communicate in a confidential, professional, and appropriate manner
  • Continually develop your personal skills and knowledge

Your profile

Your skills & experience will include:
  • The ability to confidently use Microsoft Office, Excel, and Word
  • Have an eye for attention to detail
  • Be a strong confident communicator
  • Have a polite and warm telephone manner
  • Good numeracy skills
  • Be adaptable to varying tasks
  • Have a desire and willingness to learn

  • Access to Healthcare.
  • Access to the Company Pension Scheme.
  • Discounted Servicing for you and your family.
  • Contributory Pension Scheme.
  • Colleague Introductory Scheme.
  • Industry leading discounts on purchases on new and used cars.
  • Subsidised car purchase scheme accessible to you and your family.


When it comes to careers, nothing feels quite like working in BMW Group Retail. As the most forward-looking automotive brand in the world, we're dedicated to giving customers the very best experience we can. That takes a workforce who aspire to delivering the highest levels of customer service.

We look for people who understand our customers and the role that automotive mobility plays in their lives. People who get genuine satisfaction from knowing customers are inspired by our products and impressed by every aspect of the service we give them.

If you understand what makes our engines run and customers tick, we'll make sure you stay that step ahead. With training from the BMW Group Academy UK and a chance to work on cutting-edge technology, we'll help you to develop as a professional and grow your career within BMW Group Retail.

Why you should join BMW Retail?

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