Customer Service Agent

Employer
Atos
Location
Linwood, Renfrewshire
Salary
Up to £12.05 per hour
Closing date
7 Mar 2024

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Job Details

Do you love helping people? Join our team who are making a difference

Pay - Up to £12.05 per hour

  • The role is full-time working. You will be required to work a shift pattern which will cover the following working hours: 8am-8pm. Weekend working is required, shift patterns to be agreed with line manager.
  • This is a full-time office-based role in Pavilion 2, St James Business Park, 83 Linwood Road,
    Paisley, PA3 3BB

We are looking for a compassionate and customer-focused individual to join our team as a Customer Service Representative for the Personal Independence Payment (PIP) program.

In this role, you will be responsible for providing excellent customer service to claimants, resolving their queries in a timely and efficient manner. You will also be responsible for working with other team members to ensure that we meet our customer service goals.

The role is full-time working on a shift pattern to cover the following working hours: between 8am-8pm, weekend working is required. All shift patterns to be agreed with line manager.

What's in it for you?

As a valued employee of the Manpower, you'll have access to a range of amazing benefits;

  • 28 Days Annual leave per annum
  • Staff discounts (range of lifestyle goods and services)
  • Pension contribution
  • Personal Accident Insurance
  • Eye care vouchers
  • Referral Schemes
  • Save-As-You-Earn-Scheme
  • MyPath Development programme (our Global Programme through dedicated Talent coaches that have been accredited to guide employees through a portal of specifically identified online courses through PowerYou training portal)

What you'll need:

Ideally you will have worked in a customer service role before, but if this is your first role or a career change don't worry as we provide all the training and support, you'll need.

At a minimum you should have:

  • Strong interpersonal skills
  • Ability to develop good relationships with customers and colleagues
  • Strong analytic skills
  • Ability to organise and prioritise work in an effective manner
  • Ability to work in a fast-paced environment

If you love helping people are looking for a challenging and rewarding career, we would love to hear from you!

Apply now!

Company

At Atos, as the global leader in secure and decarbonized digital, their purpose is to help design the future of the information space.

Together they bring the diversity of their people’s skills and backgrounds to make the right choices with their clients, for their company and for their own futures.

At Atos, the future is their choice.

Pauline says: "Since joining the company, I have really enjoyed the team ethos that is encouraged and supported by all levels. There is a genuine culture that inspires my growth and development of knowledge, skills and experience to allow me to deliver the best customer service. Our teams will be focused on delivering a first class service interacting with Employers, Members and Third Party Authorities across a range of channels – an exciting opportunity to support our customers in securing their financial future!"

Company info
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Atos

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